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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

Does serving on the board of a legal aid organization count as pro bono legal services?

For purposes of this reporting requirement, board service for a legal aid nonprofit would qualify because all board work with such an organization is enabling the delivery of legal services to the indigent (since these organizations primarily serve indigent California residents). Please note that some legal aid providers and other nonprofits for which attorneys provide pro bono legal services may also ask attorneys to report pro bono hours, but the definition for pro bono legal services may vary for their purposes. Attorneys should confirm definitions with the entity before reporting pro bono hours to the entity.  

I work in a law office or judge’s chamber. Does my work qualify as legal study under the LOS Program?

No. Working in a law office or judge’s chambers is insufficient to get credit for legal study under the LOS Program.

How do I know when I am eligible to take the FYLSX?

An applicant becomes eligible to take the FYLSX after completion of their first year of law study. If your second session, which completes the first year, ends prior to the final eligibility deadline for the current FYLSX, you are strongly encouraged to apply for the FYLSX, as it will be considered your first eligible administration in the calculation of your legal study credit.

The final eligibility deadline is two weeks prior to the exam. All deadlines for the FYLSX can be found on our First-Year Law Students’ Examination webpage.

Can I take 10 hours of continuing legal education on similar topics provided by another source to satisfy the 10 hours of MCLE required by the New Attorney Training Program?

No. All persons newly admitted to the State Bar of California must take the New Attorney Training Program courses produced by the State Bar and offered through this e-learning portal. 

No other courses will satisfy completion of the New Attorney Training requirement for new admittees.

Where will I make my payments?

Payments will be made through a third-party vendor, Wells Fargo, using their E-Bill Express platform.

Does the State Bar of California accept PHV applications for cases in federal courts?

No. You must contact the federal court clerk to ascertain if the filing must be served on a specific custodial record keeper. 

How do I gain approval to appear as PHV?

You must file an application with the court to appear on behalf of the client in the related case. Please refer to rule 9.40(c) of the California Rules of Court. The filing submitted to the court must include a copy of a proof of service showing that all parties and the State Bar of California have been served. You must also remit the fee to the State Bar of California with a copy of the application.

The application must state:

  • The applicant's residence and office address;
  • The courts to which the applicant has been admitted to practice and the dates of admission;
  • That the applicant is a licensee in good standing in those courts;
  • That the applicant is not currently suspended or disbarred in any court;
  • The title of each court and cause in which the applicant has filed an application to appear as counsel pro hac vice in California in the preceding two years, the date of each application, and whether or not it was granted; and
  • The name, address, and telephone number of the active licensee of the State Bar of California who is the attorney of record.

What are some of the other requirements imposed by the rules?

A PLL must: 

  • Expressly refer to themselves orally and in writing as a Provisionally Licensed Lawyer and/or participant in the State Bar’s Provisional Licensure Program and not describe themselves as a fully licensed lawyer or imply in any way orally or in writing that they are a fully licensed lawyer.
  • Follow the same professional conduct rules as all fully licensed lawyers.
  • Agree to be subject to the disciplinary authority of the Supreme Court of California and the State Bar with respect to the laws and rules governing the conduct of lawyers.
  • Attest that they will not practice California law other than under the supervision of an approved Supervising Lawyer during the time they are provisionally licensed.
  • Be employed by or volunteering at the firm (as defined in rule 9.49) where the Supervising Lawyer works, which must have an office located in California.
  • Immediately report the termination of supervision by their Supervising Lawyer to the State Bar.  

How do I know if I will be working for an IOLTA-funded organization?

“IOLTA” stands for Interest on Lawyers’ Trust Accounts. IOLTA is a method of raising money, primarily for providing legal services to those unable to afford them. 

The State Bar’s Legal Services Trust Fund Program collects the interest generated by IOLTA accounts and distributes the funds to more than 100 nonprofit legal aid organizations that provide civil legal aid to indigent Californians.  

You can look up the IOLTA-funded organizations, and you can learn more about IOLTA accounts on the State Bar’s website.  

Who else makes reports to the State Bar?

Effective August 1, 2023, lawyers must comply with Rule of Professional Conduct 8.3, which requires a lawyer to report certain misconduct by another lawyer. The Rule 8.3 Reporting Requirements page provides more information about this reporting obligation.

California criminal prosecutors are required to notify the State Bar when they file criminal charges (felony or misdemeanor) against an attorney.[7]

California courts are required to notify the State Bar when an attorney is convicted of any crime;[8] when an attorney has been found in contempt;[9] when an attorney has been sanctioned $1,000 or more (except for discovery sanctions);[10] when an attorney has been found in violation of certain statutes;[11] or when a civil judgment has been entered against an attorney for fraud, misrepresentation, breach of fiduciary duty, or gross negligence committed in a professional capacity.[12]

Insurance companies are required to notify the State Bar upon receipt of a claim or action against an attorney for fraud, misrepresentation, breach of fiduciary duty, or gross negligence committed in a professional capacity.[13]

The insurance commissioner reports workers’ compensation fraud to the State Bar.[14]

Banks submit reports to the State Bar when an attorney trust account is overdrawn.[15]

The State Bar is statutorily authorized to receive Criminal Offender Record Information (CORI)[16] from the California Department of Justice for purposes of admission, discipline, and regulation of attorneys.[17]

The State Bar is statutorily authorized to receive subsequent arrest notification services[18] for attorneys.[19]

What types of courses do you offer?

We offer a variety of online courses, the majority of which qualify for Minimum Continuing Legal Education (MCLE) credit, with a focus on required credits such as legal ethics and attorney competency. All courses are self-paced, allowing you to start, pause, and continue learning whenever it works best for you. 

Is my payment information secure?

Yes, payments are processed through a secure gateway, and we do not store your card details. 

I have completed all of the screen elements and the course remains stuck or frozen on a particular screen.

Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:

  1. Clear your browser’s memory cache/history.
  2. Try using a different Internet browser. The following are optimal:
    Windows 7/10: Google Chrome, Internet Explorer 11 or above
    iOS: Safari
  3. Try launching the course on a different device.

What are the different levels of discipline that the State Bar Court imposes on attorneys?

Disciplinary action for violations of the Rules of Professional Conduct or the State Bar Act ranges from private reproval to disbarment.

The Probation Unit of the Office of Chief Trial Counsel monitors attorneys’ compliance with the conditions imposed on suspensions and reprovals.

The State Bar Court also may put attorneys on involuntary inactive status if they appear to pose a serious threat to the public.

If a State Bar investigation indicates that an attorney’s conduct only bordered on a violation or was a minor breach, State Bar prosecutors may choose an alternative to discipline.

The State Bar’s Office of Chief Trial Counsel could decide to:

  • Send a Directional or Warning Letter to the attorney, and close the case.
  • Issue an Admonition informing the attorney that no further action will take place as long as they stay out of trouble for two years. 
  • Settle on an Agreement in Lieu of Discipline that requires the attorney to fulfill specially tailored remedial conditions.

Does the Ethics Hotline provide written responses?

No, the Ethics Hotline does not provide written opinions or research memoranda. Assistance is offered by phone, and staff will identify relevant rules, cases, and ethics opinions during the call.

What is the Ethics Hotline?

The Ethics Hotline is a confidential research service provided by the State Bar of California. It offers guidance to licensed attorneys on questions related to their professional responsibilities under the Rules of Professional Conduct and the State Bar Act.

How can people comment while the program is being developed?

Meeting materials are posted online in advance. Written comments may be sent to adrwg@calbar.ca.gov, and oral comments are allowed at the start of each Working Group meeting. Once a tentative proposal is ready, it will be posted online for preliminary public comment.

Can I extend my certification period under my current or previously approved Supervising Attorney(s)?

No. Your certification is only valid for the period stated in your application. You must submit a new Application for the Certified Law Student Program in the Applicant Portal with the required documentation and fee.

I graduated last year. Could I still apply for the program?

No. An applicant who graduates from a juris doctor (JD) program, completes one year in a Master of Laws (LLM) program, or completes their law study through the Law Office Study Program is eligible to apply for the Certified Law Student Program for up to 30 days after completing the program.

Can I pause my studies while participating in the LOS program?

No, you cannot pause your studies during your six-month study period. A pause between sessions can take place; however, your participation in the LOS Program will be terminated if you fail to submit a semi-annual report within a year of your last semi-annual report. You will retain law study credit already received and recognized by the State Bar.

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