What is the difference between arbitration and mediation?
Both arbitration and mediation involve a neutral third party. In arbitration, the arbitrator hears evidence and arguments, and then issues a decision that may be binding or nonbinding. In mediation, the mediator helps the parties reach their own voluntary agreement.
Can my attorney require me to participate in fee mediation?
No. Both sides must agree to mediation. The State Bar will notify the opposing party if mediation is requested.
What is the deadline for requesting fee arbitration and mediation?
If you received a Notice of Client’s Right to Fee Arbitration form from the attorney, you have 30 days from the date you received it to submit your arbitration request form to the program. You must also submit your arbitration request if you first wish to mediate the fee dispute.
If you do not file the request form within 30 days of receiving the notice, you will lose your right to arbitrate your fee dispute. A telephone call or letter to the program requesting arbitration will not protect that right. You must be sure that the request form is complete and submitted with any required filing fee.
If the attorney has already filed a lawsuit against you for unpaid fees, you may elect either to respond to the lawsuit or request fee arbitration. If you file a response to the lawsuit, you will lose your right to arbitrate the fee dispute. If you request arbitration, the lawsuit will be stayed, but you should file the appropriate notice of automatic stay with the court. To preserve your right to arbitrate, you should file a request for arbitration promptly.
Your request for mediation is part of the State Bar request for arbitration, so it will follow the same timelines listed above.
If I think an attorney has engaged in misconduct or malpractice, will fee mediation help me?
No. The mediator will not decide any issues related to attorney misconduct and/or malpractice and has no authority to make any determinations regarding the attorney’s conduct or to discipline attorneys for professional misconduct.
If you wish to file a disciplinary complaint with the State Bar of California about your attorney’s conduct, you may do so online. Please keep in mind that a discipline complaint and a request to arbitrate and mediate a fee dispute are separate matters. Filing a complaint may result in disciplinary action against the attorney; however, the result may or may not require the attorney to refund fees.
If you think you have a separate claim for legal malpractice, you should seek legal counsel.
May I ask for fee mediation if I want a refund of fees I have already paid to an attorney?
If you are seeking a refund of attorney’s fees that you have already paid, you may request fee mediation as a preliminary option along with arbitration as long as you are still within the legal time limit for filing a lawsuit about the fee dispute. To preserve your right to arbitrate, and to potentially mediate a fee dispute, you should file a request for arbitration promptly.
How do I request fee mediation?
For disputes filed with the State Bar, simply check the box agreeing to mediate on the request for fee arbitration form. Some local bar associations offer fee mediation in addition to fee arbitration. Find local fee arbitration programs.
Can an attorney refuse to mediate a disputed fee?
Yes. Mediation is voluntary and either side can decline to mediate. All parties must agree for a mediation to go forward.
What happens at a fee mediation?
Mediations will take place by videoconference. Usually, the parties are in separate areas to start but may be brought together later in the process. The mediator will typically meet separately with one party, and then the other, to understand their perspectives and to identify areas of potential agreement. This “shuttle diplomacy” will take place until an agreement is reached, or until it is clear to the mediator that it is not possible for the parties to reach an agreement. If an agreement is reached, it will be memorialized in a writing called a settlement agreement.
You may be represented by an attorney, but it is not required. You can arrange for an interpreter to attend the mediation with you.
The mediation is confidential. This means that nothing said in a mediation can be used as evidence in any later proceeding by any party at the mediation.
Should I agree to mediation?
The decision to agree to mediate is entirely up to you, but the attorney will also have to agree in order for the mediation to occur.
How does the Fee Mediation Program work?
If the dispute is eligible to be filed with the State Bar for fee arbitration, you will have the option of agreeing to mediation as part of the request for arbitration. Some local bars also offer fee mediation, but most local programs only offer fee arbitration.
When you complete the Request for Arbitration with the State Bar, you will be asked to indicate whether you are interested in mediating the fee dispute. Once your request is accepted, including receipt of payment of the applicable fee arbitration filing fee, the State Bar will serve your request to the opposing party. As part of the opposing party’s written reply to the request, they will indicate whether they agree to mediate the fee dispute prior to arbitration.
If both parties agree to mediation, a mediator will be assigned to help you and attorney try to reach a settlement of your dispute, and you will receive further instructions at that time.
Will the State Bar require me to resubmit criminal information previously reported?
No. If you already reported criminal information to the State Bar in the moral character process or under the self-reporting mandate, you are not required to report the same information again.
Does the State Bar have a legal specialist program?
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The State Bar certifies specialists in 11 areas: Admiralty & Maritime, Appellate, Bankruptcy, Criminal, Estate Planning, Family, Franchise & Distribution, Immigration, Legal Malpractice, Taxation, and Workers' Compensation. If you have questions, please fill out the Licensee Records and Compliance Inquiry Form or call 415-538-2120.
Are county employees considered exempt?
No. County employees are not exempt. Employees of California Superior Courts are exempt from MCLE requirements.
Is my out-of-state/country CLE acceptable in California?
You may apply the MCLE credit from courses approved by many states and a few overseas jurisdictions if you were physically outside California when you completed them. This is by rule, so no special forms or requests are needed. Check the approved jurisdictions list on the State Bar website.
Can one MCLE program qualify for participatory and self-study MCLE credit?
Yes, a single program can be offered for either self-study or participatory credit. However, an attendee can only be given credit once as either participatory credit or self-study, not both. If the provider records the attendance, capturing the name and bar number, the attendee can receive participatory credit. If no attendance record is verified by the provider, the credit is self-study.
Can a speaker receive credit as an attendee?
The speaker should receive credit for their attendance time less their speaking time. As an example, a speaker who speaks for 15 minutes during a 1-hour program would only be eligible for 45 minutes of attendance credit (i.e., 60 minutes of program time minus 15 minutes of speaking time = 45 minutes or 0.75 hours).
Could my spouse’s income affect my eligibility for fee scaling?
You must include 50 percent of any joint income (interest, dividends, business income, rent and royalties, for example) when determining your total gross annual individual income.
However, you may exclude your spouse’s wages and salary in the calculation of your total gross annual individual income.
If filing jointly, during an audit you will be required to provide all supporting documents including W-2’s of spouses.
What is the Fresh Start Settlement Program?
The Fresh Start Settlement Program is the State Bar’s Offer and Compromise Program authorized by State Bar Rule 3.1000. It is a one-year program enabling the State Bar to allow current and former licensees to settle certain outstanding debt consisting of discipline costs, client security fund reimbursement, and monetary sanctions accrued prior to January 1, 2025 for less than the amount owed. The Board of Trustees determined there is good cause for this program to enhance repayment rates while mitigating the severe consequences of debt for current and former licensees. Eligible debt will be confidentiality listed within the Fresh Start Settlement Program Platform.
What if I cannot find my PIN for the website?
Call 1-855-394-5084. They will help you recover your PIN after authenticating your identity.
After I sign the Settlement and Release of Claims Agreement, when do I have to pay?
You can elect to pay immediately in one lump-sum payment or choose to pay in installments. If you chose to pay in installments, full payment must be received by December 31, 2025.
Are there any ACH or credit card transaction fees?
No, the State Bar is covering all transaction fees.
How do I apply for participation in the DEI Leadership Seal program?
Can solo practitioners participate in the program?
Unfortunately, currently, the program is not well-suited for or targeted to solo practitioners because the Action Items focus on improving diversity, equity, and inclusion among attorneys and staff of multiple people. The State Bar will consider opportunities for solo practitioners to engage in its DEI work in other ways and encourages feedback on how best to do so.
My employer is a committed participating employer. What do we need to do to continue participating in the program? What documentation is required to remain in the program?
Committed participating employers that applied and were approved in 2024 must implement at least 5 of the 10 Action Items by September 23, 2025. Please use the DEI Leadership Seal Tier Advancement Application to submit this material by the September 23 deadline.
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