What is the difference between arbitration and mediation?
Both arbitration and mediation involve a neutral third party. In arbitration, the arbitrator hears evidence and arguments, and then issues a decision that may be binding or nonbinding. In mediation, the mediator helps the parties reach their own voluntary agreement.
Can my attorney require me to participate in fee mediation?
No. Both sides must agree to mediation. The State Bar will notify the opposing party if mediation is requested.
What is the deadline for requesting fee arbitration and mediation?
If you received a Notice of Client’s Right to Fee Arbitration form from the attorney, you have 30 days from the date you received it to submit your arbitration request form to the program. You must also submit your arbitration request if you first wish to mediate the fee dispute.
If you do not file the request form within 30 days of receiving the notice, you will lose your right to arbitrate your fee dispute. A telephone call or letter to the program requesting arbitration will not protect that right. You must be sure that the request form is complete and submitted with any required filing fee.
If the attorney has already filed a lawsuit against you for unpaid fees, you may elect either to respond to the lawsuit or request fee arbitration. If you file a response to the lawsuit, you will lose your right to arbitrate the fee dispute. If you request arbitration, the lawsuit will be stayed, but you should file the appropriate notice of automatic stay with the court. To preserve your right to arbitrate, you should file a request for arbitration promptly.
Your request for mediation is part of the State Bar request for arbitration, so it will follow the same timelines listed above.
If I think an attorney has engaged in misconduct or malpractice, will fee mediation help me?
No. The mediator will not decide any issues related to attorney misconduct and/or malpractice and has no authority to make any determinations regarding the attorney’s conduct or to discipline attorneys for professional misconduct.
If you wish to file a disciplinary complaint with the State Bar of California about your attorney’s conduct, you may do so online. Please keep in mind that a discipline complaint and a request to arbitrate and mediate a fee dispute are separate matters. Filing a complaint may result in disciplinary action against the attorney; however, the result may or may not require the attorney to refund fees.
If you think you have a separate claim for legal malpractice, you should seek legal counsel.
May I ask for fee mediation if I want a refund of fees I have already paid to an attorney?
If you are seeking a refund of attorney’s fees that you have already paid, you may request fee mediation as a preliminary option along with arbitration as long as you are still within the legal time limit for filing a lawsuit about the fee dispute. To preserve your right to arbitrate, and to potentially mediate a fee dispute, you should file a request for arbitration promptly.
How do I request fee mediation?
For disputes filed with the State Bar, simply check the box agreeing to mediate on the request for fee arbitration form. Some local bar associations offer fee mediation in addition to fee arbitration. Find local fee arbitration programs.
Can an attorney refuse to mediate a disputed fee?
Yes. Mediation is voluntary and either side can decline to mediate. All parties must agree for a mediation to go forward.
What happens at a fee mediation?
Mediations will take place by videoconference. Usually, the parties are in separate areas to start but may be brought together later in the process. The mediator will typically meet separately with one party, and then the other, to understand their perspectives and to identify areas of potential agreement. This “shuttle diplomacy” will take place until an agreement is reached, or until it is clear to the mediator that it is not possible for the parties to reach an agreement. If an agreement is reached, it will be memorialized in a writing called a settlement agreement.
You may be represented by an attorney, but it is not required. You can arrange for an interpreter to attend the mediation with you.
The mediation is confidential. This means that nothing said in a mediation can be used as evidence in any later proceeding by any party at the mediation.
Should I agree to mediation?
The decision to agree to mediate is entirely up to you, but the attorney will also have to agree in order for the mediation to occur.
How does the Fee Mediation Program work?
If the dispute is eligible to be filed with the State Bar for fee arbitration, you will have the option of agreeing to mediation as part of the request for arbitration. Some local bars also offer fee mediation, but most local programs only offer fee arbitration.
When you complete the Request for Arbitration with the State Bar, you will be asked to indicate whether you are interested in mediating the fee dispute. Once your request is accepted, including receipt of payment of the applicable fee arbitration filing fee, the State Bar will serve your request to the opposing party. As part of the opposing party’s written reply to the request, they will indicate whether they agree to mediate the fee dispute prior to arbitration.
If both parties agree to mediation, a mediator will be assigned to help you and attorney try to reach a settlement of your dispute, and you will receive further instructions at that time.
I reside out of state but decided to travel to California to be fingerprinted using a California Live Scan service. However, I was sent a rejection notice regarding my Live Scan fingerprints. What should I do?
You have two options: (1) You can return to California and follow the instructions for being re-fingerprinted by a Live Scan vendor using the same OATI number; OR (2) You can order fingerprint cards and follow the instructions for out-of-state attorneys or out-of-country attorneys.
Where can I find information about client trust accounts?
Who is responsible for the oversight of the IOLTA program?
The IOLTA Program is a department within the State Bar of California that administers IOLTA accounts, as well as two other sources of funding for free civil legal aid to low-income and indigent people: the California Equal Access Fund and the Greg E. Knoll Justice Gap Fund.
The State Bar initiated the IOLTA Program due to the lack of resources available for indigent clients who are in need of civil legal services. The substantial amount of money the program generates makes it possible for hundreds of thousands of these people to get the legal help that they need every year.
A 21-member Legal Services Trust Fund Commission appointed by the State Bar's Board of Trustees and the Chief Justice (on behalf of the Judicial Council of California) oversees the Trust Fund Program. Two-thirds of the commission members are attorneys and one-third are public members.
At least two of the 21 members must be "indigent persons" as defined by law. Three judges serve as non-voting advisors to the commission.
The Commission determines the eligibility of programs applying for funding, reviews recipients' budgets for compliance with the law, and monitors and evaluates the activities of programs receiving Trust Fund Program grants.
I purchased a CLE package. Do I need to list every course on the summary log?
Yes. You must enter each course included in the package into the online summary log and provide a copy of any proof of completion it may have included (for example, a log and witness statement, if the MCLE bundle include them.)
Am I allowed to maintain an office in California for the practice of law?
No. You are not allowed to establish or maintain a resident office or other continuous presence in California for the practice of law. You must maintain an office in a U.S. jurisdiction other than California in which you are licensed. (Rule 9.47 & 9.48)
Am I allowed to engage in all forms of legal practice that are permissible for a member of the State Bar of California?
Yes, as long as you are providing the services pursuant to rule 964 and are being supervised as required.
If I took and failed the California bar exam, does that affect my eligibility?
Yes. If you took and failed it within five years immediately preceding your application to register as a legal services attorney, you are not eligible for registration.
Under 9.45, may a non-California attorney register to work with more than one qualifying public interest organization?
Legal services attorneys may only register to work with a single qualifying public interest organization.
What constitutes a formal legal proceeding?
A formal legal proceeding refers to litigation, arbitration, mediation, or a legal action before an administrative decision-maker.
How will attorneys know that we are a Leadership Bank?
Starting in January 2020, the State Bar will highlight the Leadership Bank Program through press releases and social media accounts. In addition, the State Bar will ensure that Leadership Banks are prominently displayed on its website and have active hyperlinks to the Leadership Banks’ IOLTA websites. Lastly, designated Leadership Banks may advertise their IOLTA offerings with the State Bar Leadership Bank logo.
My fingerprints were rejected and the State Bar rejection letter is requiring that the Live Scan reference the Original Applicant Tracking Identifier (ATI) for re-submittal. What does that mean?
When the DOJ/FBI rejects an individual’s fingerprints, the individual must be re-fingerprinted by the same Live Scan vendor to avoid paying another processing fee. The Live Scan vendor must submit the subsequent set of fingerprints as a re-submittal using the Original Applicant Tracking Identifier (OATI). The OATI refers to the ATI number that is associated with the fingerprints that were previously rejected. If the Live Scan vendor does not enter the OATI correctly or fails to enter the OATI when submitting the subsequent set of fingerprints, the DOJ/FBI will not associate the subsequent set of fingerprints as a re-submittal. The OATI indicates to the DOJ/FBI there were a previous set of fingerprints submitted through the Live Scan process and rejected. Attorneys should contact the State Bar when a Live Scan vendor fails to re-submit the fingerprints correctly and multiple rejections occur.
Would it be permissible to amend the Live Scan form, assuming we have authorization from our agency, to include an agency billing number that will allow my employer to cover the cost for submitting fingerprints to the DOJ and FBI?
Yes, attorneys are allowed to modify the Live Scan form to include their employer’s agency billing number on the billing number line. Attorney must confirm that their agency has an active account with the DOJ and the Live Scan vendor to pay fingerprinting fees.
Do I have to enter my home address on the Live Scan form?
The DOJ procedures recommend entering a home address when completing the California DOJ Live Scan form. However, some Live Scan vendors may accept a non- California home address. The State Bar does not receive or track any information provided to the Live Scan vendor. You are not required to provide the same address reported to the State Bar.
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