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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

4.1 I am licensed in multiple jurisdictions, and I maintain an active California license; however, I do not represent any California clients, I do not have any matters pending in California, and I do not have any client funds in California or any funds from clients in California. Do I need to report my out-of-state accounts?

Unless exempt (see FAQ 2.3, above), California licensees, regardless of where they practice, must still comply with the CTAPP reporting requirements. To answer Step 1 (Annual Client Trust Account Reporting) questions, licensees must determine whether they are responsible for client funds and funds entrusted by others under the provisions of rule 1.15 of the California Rules of Professional Conduct. (See Rules Prof. Conduct, rule 8.5.) If so, because rule 1.15 of the California Rules of Professional Conduct requires attorneys who handle trust funds to hold those funds in one or more client trust accounts labeled as a “Trust Account,” or words of similar import, the licensee must answer “yes” to at least one of the CTAPP Annual Client Trust Account Reporting questions of whether they maintained any trust accounts under Business and Professions Code section 6211, subdivision (a) where the interest is paid to the State Bar, also known as an Interest on Lawyers’ Trust Account (IOLTA) or trust accounts under Business and Professions Code section 6211, subdivision (b) where the interest is payable to a client or other person, also known as non-IOLTA trust accounts, and complete the remaining CTAPP requirements.

Only if the licensee is not responsible for any client funds and funds entrusted by others under rule 1.15 of the California Rules of Professional Conduct may the licensee answer “no” to the CTAPP Annual Client Trust Account Reporting questions. 

For information on reporting an IOLTA account outside California, please refer to CTAPP FAQ 4.3, below.

Are any attorneys exempt from reporting pro bono hours?

Yes. Some categories of attorneys are exempt from reporting pro bono hours. However, even licensees who are exempt from reporting their pro bono hours must declare their exemption status in My State Bar Profile. The reporting requirement applies to active licensees, including participants in the State Bar’s Pro Bono Practice Program. The reporting requirement does not apply to:

  • Licensees employed by an organization primarily engaged in the provision of pro bono legal services, including qualified legal services projects and qualified support centers, legal aid organizations, and nonprofit public benefit corporations.
  • Full-time employees, officers, or elected officials of the State of California, political subdivisions, or the federal government. This includes city and county employees (such as public defenders), trial court attorneys employed by the judicial branch, and employees of tribal governments and the University of California. Attorneys working for state governments outside California are not included in this exemption.
  • Licensees whose current employer prohibits them from performing pro bono legal services (if declared on their My State Bar Profile by selecting the corresponding checkbox under this option).

For more information, see Business and Professions Code section 6073.2.

Do I qualify to study law through the LOS Program?

You must fulfill the pre-legal education requirements that apply to students who attend law school. This includes at least two years of college work or equivalent intellectual achievement by attaining a score of 50 or higher on specified College-Level Examination Program (CLEP) examinations, as detailed on the College Equivalency Education webpage.

Your pre-legal and any completed legal education will be evaluated upon submission of your LOS application. You must register with the Office of Admissions, and the Registration Application must be approved before you can submit an LOS application. When submitting your Application for the Law Office Study Program, you must submit your official, sealed undergraduate transcripts, CLEP scores, or a course-by-course evaluation of your foreign study from an approved credential evaluation agency if you have foreign undergraduate study. All official, sealed legal education transcripts must also be submitted before your participation in the LOS Program can be approved.

All sealed official transcripts must be mailed to the Los Angeles Office of Admissions. Electronic transcripts are not acceptable.

I am approved to study law through the LOS Program. When and how do I submit the semi-annual reports?

You must submit a semi-annual report to the State Bar within 30 days after completion of each six-month period of study through the LOS Program. A semi-annual report submitted 31–60 days after completion of the six-month study period is subject to a late fee as set forth in the Schedule of Charges and Deadlines. Semi-annual reports submitted after 60 days will not be accepted nor receive credit. 

Your participation in the LOS Program will be terminated if you fail to submit a semi-annual report within a year of your last provided semi-annual report.

You must submit your semi-annual reports through the Applicant Portal. To submit a semi-annual report (i.e., Law Office Study Session):

  • Log in to your Applicant Portal.
  • Scroll down to “My Applications.”
  • Click on the case number associated with your approved Application for the Law Office Study Program.
  • Under Law Office Study Sessions, click “New.”
  • Provide the requested information and click “Save.” A LOS Session ID will be created.
  • Click on the new LOS Session ID number. Upload a completed LOS Session Semi-Annual Report Cover Sheet; your six graded exams, each with an appended LOS Session Exam Cover Sheet under the files section; and any other supporting documentation. Ensure the LOS Session Semi-Annual Report Cover Sheet has the correct dates and the total hours studied for the period.
  • Click “Pay Now” and follow the steps to submit the study session.

I completed a course but it still shows that course as “in progress” or takes me back to the beginning.

Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue: 

  1. Clear your browser’s memory cache/history.
  2. Try using a different Internet browser. The following are optimal:
    Windows 7/10: Google Chrome, Internet Explorer 11 or above
    iOS: Safari
  3. Try launching the course on a different device.

How does the installment plan provide flexibility?

The plan allows attorneys to spread their total fee into smaller, manageable payments while ensuring compliance with their financial obligations.

What happens if I miss an installment plan payment?

Missed payments should be made up immediately. Failure to do so may result in your removal from the payment plan, and your outstanding balance becoming immediately due.

Do I need to submit a Certificate of Admission or Certificate of Good Standing with my PHV application to the State Bar of California?

No. However, you may submit Certificates of Admission or Certificates of Good Standing for each court to which you are admitted in lieu of listing each court and your standing in that court.  

Rule 9.49(a)(3)(C) says that by May 31, 2026, I must have a Supervising Lawyer who is committed to supervising me through the end of 2027, or until I pass the bar exam. Does this mean I cannot change my supervisor after May 31, 2026?

No. You must have a Supervising Lawyer who is committed to supervising you by May 31, 2026. However, you are still permitted to change supervisors, if the need arises, and in compliance with rules 9.49(e)(7)-(8), by submitting a PLP Employment Update application in the Applicant Portal with a declaration from each new Supervising Lawyer. You may not work at any organization unless you have submitted a declaration from a Supervising Lawyer with that organization, and the State Bar has approved your PLP Employment Update. 

What if I do not have a passing MPRE score?

Pursuant to the California Rules of Court, rule 9.49(d)(1)(C), you must complete the legal ethics courses of the New Attorney Training Program within 30 days of the date of approval of your PLP application if you did not have a passing MPRE score on file when you submit your PLP application.  

If you take the MPRE in August 2025, you may wish to apply for the PLP once your passing MPRE score has been uploaded to your Applicant Portal. We anticipate that scores from the August 2025 administration of the MPRE will be uploaded by the end of September. Please note that you must have designated California to receive your MPRE score and have your accurate NCBE number and Social Security Number in the Applicant Portal for the State Bar of California to upload your MPRE score.  

What does Client Trust Accounting School offer?

Client Trust Accounting (CTA) School provides an overview of the California Rules of Professional Conduct and relevant provisions of the State Bar Act and Rules of the State Bar relating to client trust accounting. The course is designed to help attorneys understand their fiduciary responsibilities, avoid common trust accounting violations, and maintain compliance. It is self-paced and available 24/7 on the State Bar’s E-Learning Portal. It replaces the previously offered live sessions.

When do I have to report to the State Bar?

The general requirement is that the report must be made within 30 days of the time you have knowledge of the triggering event.[1] Exceptions:

  • If you have been newly licensed in another state or federal jurisdiction, or if your license in another jurisdiction has been terminated, you must report it on or before February 1 of each year.[2]
  • If you employ a person who is disbarred, resigned, involuntarily inactive, or suspended, you must report it to the State Bar prior to or at the time the employment commences.[3]

Reporting duties are not stayed while a sanction order is on appeal.[4]

How do I find the right course?

Use the search bar or filter by subject to browse relevant courses. 

Who do I contact for technical support or billing issues?

Please contact our support team via email at elearning@calbar.ca.gov. Please note, response times may take up to 48 hours. 

Are State Bar investigations into attorney misconduct public or confidential?

State Bar investigations and inquiries are, by statute, confidential. The complaint becomes public when disciplinary charges are filed against an attorney in State Bar Court. By law, however, any other pending investigations involving the same attorney must remain confidential at that point. If it is determined that public protection is seriously at stake in a particular case, the Chief Trial Counsel does have the authority to publicly reveal a pending investigation.

Under limited circumstances, the Board of Trustees, or the Chief Trial Counsel and Chair of the Board of Trustees, may waive confidentiality, but any public disclosure will remain limited to confirming the fact of a complaint or investigation; a brief factual summary to identify the subject matter of the complaint or investigation; and the status of the complaint or investigation.

If criminal conduct is suspected, the State Bar may also refer the matter to a law enforcement agency for investigation and potential prosecution.

What is the minimum number of pro bono hours an attorney should provide each year?

While there is no requirement to provide pro bono hours, the State Bar encourages attorneys to provide at least 50 hours of pro bono legal services annually. However, any amount will have a positive impact on the individuals and groups served.

Attorneys are also encouraged to contribute financial support to nonprofit organizations that provide pro bono legal services, especially those attorneys who are unable to directly render services. Options include making a contribution directly to a legal aid organization or donating to the Greg E. Knoll Justice Gap Fund through your annual fee statement, or at any other time in Agency Billing or My State Bar Profile. See the Pro Bono Resolution on the State Bar’s website. 

What types of questions can the Ethics Hotline help with?

The types of ethical questions that the Ethics Hotline can assist with include, but are not limited to, the following:

  • Conflicts of interest
  • Communication with the represented person
  • Duties of confidentiality and competence
  • Advertising and solicitation
  • Fee arrangements and client trust accounting
  • Withdrawal from representation of a client
  • Other issues under the California Rules of Professional Conduct and Business and Professions Code

Staff can provide citations to relevant rules, cases, and ethics opinions (State Bar or local bar associations).

What happens after the Board receives the proposal?

Prior to adopting any rules, the Board is required to issue the proposal for a public comment period. The Board will then review feedback and decide whether to adopt the proposal, revise it, or send it back to staff or the Working Group for further work.

My certification was revoked for noncompliance. How do I request review of the revocation?

A Certified Law Student whose certification has been revoked may request reconsideration of the revocation. The request must be in writing and submitted to the State Bar within 15 days of the applicant’s receipt of the notice of revocation. Any arguments or evidence in support of the request must be submitted with the request through the Applicant Portal. Within 60 days of receipt of the request, the State Bar will provide the applicant with a written decision. The decision constitutes the final action of the State Bar.

Can I call myself an “Attorney,” “Associate,” “Counsel,” or “Esquire” once I am approved as a certified law student through the CLS Program?

No. You may only use the title “Certified Law Student” in connection with your activities performed under the program. You may not claim in any way to be a licensee of the State Bar of California.

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