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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

When do I have to report the misconduct?

Rule 8.3 states that a lawyer shall report “without undue delay.” Rule 8.3 comment [3] provides that the lawyer must report as soon as the lawyer reasonably believes that reporting will not cause material prejudice or damage to the interests of a client of the lawyer or a client of the lawyer’s firm. The Comment also provides that the lawyer should consider other applicable rules, such as rules 1.4 (the duty to communicate); 1.7(b) (material limitation conflict); 5.1 (responsibilities of managerial and supervisorial lawyers); and 5.2 (responsibilities of a subordinate lawyer).

Can I report anonymously?

A lawyer can file a complaint anonymously. If a lawyer submits a complaint through the online tool, the lawyer will receive a reference number that they could later use to prove they made a submission. However, if a lawyer submits a complaint using other methods (such as an email from an anonymous email address or by sending the complaint through the mail), there will be limited proof of a submission. 

The online complaint tool has required fields in which the complainant must enter data to progress. However, the complainant can input “anonymous” and other nonidentifying information in the required fields. 

If a lawyer submits an “anonymous” complaint but includes information that would identify the complainant, it is possible that that information will ultimately be available to the respondent.

What reports are available for my e-learning account?

There are three types of reports:

  • Overall Course Credit Report
  • Classroom Course Usage Report
  • Online Course Report

Does the New Attorney Training Program courses qualify for participatory or self-study credit?

All New Attorney Training Program courses qualify for participatory credit.

Once I am approved through the MJP Program, can I take the California Bar Exam and still participate in the program?

Yes. However, you may only apply to become a Registered Military Spouse Attorney or a Registered Legal Aid Attorney if you have not taken and failed the California bar exam within five years immediately preceding the initial application to register under the rule.

What items am I allowed to bring into the exam room?

Items listed in the Admittance Ticket Bulletin are allowed without prior approval. The Admittance Ticket Bulletin can be found on the First-Year Law Students’ Examination webpage. Items not listed in the bulletin will require approval through the testing accommodations process. If the bulletin is not yet available for the exam you intend to take, refer to the bulletin for the prior administration of the exam; however, please note that the bulletin is subject to change.

How do I report a concern, challenge, or feedback about my experience in the PLP to the State Bar?

If you are a PLL or a Supervising Lawyer, please send an email to provisionallicensure@calbar.ca.gov to share any concerns, challenges, or feedback about your experience in the PLP. While this is not a formal complaint process, we value your input and feedback. 

Staff who review the submissions may: 

• Reach out to your supervisor, with your permission, to discuss with them the concerns you are having; 

• Connect you with the Lawyer Assistance Program (LAP) to get career counseling; 

• Connect you with professional associations or your law school to assist in locating a new Supervising Lawyer; 

• Pursuant to rule 8.4.1, if you believe your Supervising Lawyer has engaged in discrimination, harassment, or retaliation, we will direct you to the complaint process and provide assistance, as needed; or 

• Collect data to understand systemic issues, etc

What happens if a Provisionally Licensed Lawyer is found culpable of misconduct?

If the State Bar Court determines that a PLL is culpable of conduct that would result in discipline if they were fully licensed by the State Bar, or if the PLL is sanctioned for misconduct by any court or professional licensing authority, the provisional license terminates, and the matter is referred to moral character.

Who approves my application for PHV?

The court must approve your application in order for you to appear as PHV in a case. While the State Bar's Applicant Portal may show that your PHV case is "approved," this refers to the internal processing of your application and should not be taken as the court's approval of your appearance as PHV.

Does the Pathway PLP have the same May 31, 2023, deadline as the Original PLP for completion of certain program requirements?

No. Unlike the Original PLP, the sunset date for the Pathway PLP was extended to December 31, 2025, for all participants. In other words, those who are still awaiting a positive moral character determination or an MPRE score of 86 or above can continue in the program. Additionally, the application for the Pathway PLP was reopened, and new participants who satisfy the eligibility requirements can apply through December 31, 2023. Applications will not be accepted after that date.

Do I need to have scored an 86 or higher on the MPRE to apply?

No, if you have not received an 86 or higher on the MPRE at the time of your acceptance into the program, you must complete the legal ethics portion of the New Attorney Training within the first 30 days of being licensed as a PLP. If you do not complete this within the required time frame, you will be terminated from the program.

I understand that only hours spent engaged in “legal practice” may be counted toward the 300 required hours for the Pathway PLP. Wouldn’t everything I do at the request of my supervising lawyer qualify as “legal practice”?

No. California Rule of Court 9.49.1(b)(3) defines “legal practice” as “the provision of permitted legal services to clients in compliance with rule 9.49(f) and (g).” Rule 9.49(g) states that legal services to clients include, but are not limited to, “appearing before a court or administrative tribunal, drafting legal documents, contracts or transactional documents, and pleadings, engaging in negotiations and settlement discussions, and providing other legal advice and counsel, provided that the work is performed under the supervision of a Supervising Lawyer.”

Please note that the rules require that services be provided to a client for those hours to count toward the admission requirements. Assignments such as conducting research can count when that research is being used to draft legal documents or to provide legal advice to a client. Assignments that do not involve providing services to a client, such as training, while helpful, are not considered “legal practice” under the rules.

What happens if a provisionally licensed lawyer is found culpable of misconduct?

If the State Bar Court determines that a PLL is culpable of conduct that would result in discipline if fully licensed by the State Bar, or if the PLL is sanctioned for misconduct by any court or professional licensing authority, the provisional license terminates. In addition, the matter is referred to moral character.

On my law school application, I disclosed an arrest that did not result in charges. If the moral character application does not require that I disclose this arrest, how will the discrepancy affect the moral character determination?

If an undisclosed arrest is discovered during the processing of a moral character application, the applicant may be asked to provide related information; however, if the arrest was not required to be disclosed on the moral character application, the nondisclosure will not impact the determination.

Do I need to provide a credit report with my moral character application?

Maybe. If you disclose a delinquent debt, you must provide a current credit report. A credit score summary is not acceptable in lieu of a complete credit report.

What professional licenses and credentials do I have to report in the moral character application?

You must disclose all professional licenses that include a character or fitness determination component (i.e., questions concerning convictions or disciplinary matters). Examples of professional certifications that typically include a character or fitness component include licensure as a Certified Public Accountant, Patent Practitioner, Real Estate Salesperson or Broker, Notary Public, Teacher, and security clearance certifications.

How do I properly report my enlistment and job in the military?

Report military enlistment in the “Current/Previous Employment section” and the “Military Services” section of the moral character application. List your last duty station, supervisor, date of enlistment, and date of discharge (or the date you left active duty if you are currently on inactive status). An applicant who is discharged from active duty must also provide a DD-214 military discharge document that clearly indicates the type of discharge.

How do I delete documents that I accidentally uploaded to the application?

You cannot delete a document once it is uploaded. If you upload a document in error, please upload a statement that clearly identifies the relevant document and indicates if the document should be deleted.

What are the possible outcomes once I submit a request for administrative review?

The CBE will review your request and your application. The CBE may take any action it deems appropriate, including but not limited to granting you a positive determination, requesting more information, extending an offer of abeyance, or rendering an adverse determination.

If the CBE declines to grant you a positive determination, it will decide how long you must wait before you may submit a new Application for Determination of Moral Character, which could be the same or different from the time that was set by State Bar staff when it made the initial determination.

1.1 What is the purpose of the Client Trust Account Protection Program (CTAPP)?

CTAPP is a proactive regulatory program designed to: 

  • Protect the public by ensuring proper accounting and safeguards for client and third-party funds entrusted to attorneys; and
  • Educate, support, and assist attorneys in complying with the ethical and accounting requirements of managing client trust accounts.

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