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Common questions

Where can an attorney find out more information about the State Bar's programs and services?

Go to the Attorneys area. In addition, attorneys may call Licensee Regulation and Compliance at 888-800-3400 for questions about licensing duties and responsibilities.

What is a certified lawyer referral service and how does it work?

Certified lawyer referral services (LRS) have been approved by the State Bar of California to refer potential clients to lawyers. They are operated by local bar associations, nonprofit legal service programs and for-profit organizations. The State Bar holds nonprofit and for-profit LRS providers to the same standards.

When you contact a certified LRS, staff or an automated referral system will ask you about your situation. The LRS will then try to match you with a qualified lawyer who handles the type of legal problem you have and arrange a consultation, which typically costs a small fee. After the initial consultation, it is up to you whether or not you want to hire the lawyer.

If your problem can be resolved without a lawyer, the LRS may be able to provide information about other organizations or agencies that may be able to help you. Search our LRS Provider Directory or call 866-44-CA-LAW (866-442-2529). If you are out of state, call 415-538-2250.

Every LRS certified by the State Bar has a certification number. Ask about or look for the LRS’s State Bar certification number, which must appear in all advertising. If an organization is claiming to be a certified LRS, but does not have a number, contact the State Bar right away at LRS@calbar.ca.gov.

Where can I find information about avoiding fraud, finding help with immigration matters, and other subjects?

The State Bar offers information for consumers on subjects such as finding an attorney, avoiding fraud, how to avoid being a victim of nonattorney fraud, resolving a dispute with a lawyer, and what Lawyer Referral Services do.

Where can a member of the public find more information about services offered by the State Bar?

Go to the Public section.

All Public help topics

How can I file a complaint against an attorney?

You can file a complaint online.  If you prefer, you can download a complaint form, fill it out, and return it by mail. If you have questions about what information to provide on a complaint form, please call 800-843-9053.

What is the State Bar?

Founded in 1927 by the state legislature, the State Bar of California regulates the practice of law in California. Our mission is public protection. The agency is an arm of the California Supreme Court, which has the final say in attorney discipline and admissions.

How many attorneys are in California?

The State Bar of California licenses more than 250,000 attorneys. For more details, go to Bar Numbers.

After a complaint has been filed, how long does it take for disciplinary charges?

Complaints typically take up to six months, sometimes more, for an investigation to be completed. In particularly complex cases, the investigation could take as long as a year. Many complaints are diverted out of the process along the way by, for example, a referral to mandatory mediation, an agreement requiring the attorney to meet certain conditions or the attorney's participation in other programs.

What is the State Bar of California?

The State Bar of California is the regulatory arm of the California Supreme Court responsible for licensing and disciplining attorneys. Read about the State Bar's mission.

What is the mailing address of the State Bar?

The mailing address for the State Bar of California is: 180 Howard Street, San Francisco, CA 94105. See the Contact Us page for more information.

Where can I find information about studying law and taking the California Bar Exam?

Information about becoming an attorney is in the Admissions section. There you'll find additional information about getting a legal education. You can also find information about taking the California Bar Exam.

Are State Bar investigations into attorney misconduct public or confidential?

State Bar investigations and inquiries are, by statute, confidential. The complaint becomes public when disciplinary charges are filed against an attorney in State Bar Court. By law, however, any other pending investigations involving the same lawyer must remain confidential at that point. If it is determined that public protection is seriously at stake in a particular case, the Chief Trial Counsel does have the authority to publicly reveal a pending investigation.

If criminal conduct is suspected, the State Bar may also refer the matter to a law enforcement agency for investigation and potential prosecution.

How important is certification?

To operate in California, all lawyer referral services must be certified by the State Bar of California. The reason for this is to provide public protection. To qualify for certification, an LRS must meet certain standards approved by the California Supreme Court and enforced by the State Bar. If you use one of the certified services, you can be assured of the following:

All lawyers who participate in a certified LRS must carry malpractice insurance.

All certified LRSs have lawyers with experience in many legal areas such as family law, personal injury, probate and landlord-tenant law. Many LRSs have subject matter panels, on which lawyers can serve only if they have demonstrated experience in a certain legal area or meet certain other requirements.

There are consumer protections when using a certified LRS’ automated referral system. Some LRSs can assess a potential client’s needs and find a referral to a lawyer through an automated system outside of regular business hours. This may be especially helpful if you need to search for a lawyer in the evenings or on weekends. If you experience problems with the automated system or need help, you should contact the LRS by email or phone during regular business hours.

A certified LRS can give you information about other services or programs if your issue does not require lawyer assistance. Some problems may at first seem to require a lawyer’s help, but actually may not. For example, you may have a problem that can be handled by a rent control board, small claims advisor, or community mediation program. An LRS may be able to direct you to government agencies or other organizations that may be better suited to assist you.

All certified LRSs are required to offer services for people of limited means at a reduced rate. See FAQ #2 for more information.

How can I find a lawyer to represent me?

Review our tips on finding the right lawyer. Most county bar associations also offer Lawyer Referral Services. The State Bar cannot refer clients to lawyers, and we cannot offer legal advice.

Contact us

Need additional help? Visit our Contact Us page for additional resources.