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Common questions

Where can an attorney find out more information about the State Bar's programs and services?

Go to the Attorneys area. In addition, attorneys may call Licensee Regulation and Compliance at 888-800-3400 for questions about licensing duties and responsibilities.

What is a certified lawyer referral service and how does it work?

Certified lawyer referral services (LRS) have been approved by the State Bar of California to refer potential clients to lawyers. They are operated by local bar associations, nonprofit legal service programs and for-profit organizations. The State Bar holds nonprofit and for-profit LRS providers to the same standards.

When you contact a certified LRS, staff or an automated referral system will ask you about your situation. The LRS will then try to match you with a qualified lawyer who handles the type of legal problem you have and arrange a consultation, which typically costs a small fee. After the initial consultation, it is up to you whether or not you want to hire the lawyer.

If your problem can be resolved without a lawyer, the LRS may be able to provide information about other organizations or agencies that may be able to help you. Search our LRS Provider Directory or call 866-44-CA-LAW (866-442-2529). If you are out of state, call 415-538-2250.

Every LRS certified by the State Bar has a certification number. Ask about or look for the LRS’s State Bar certification number, which must appear in all advertising. If an organization is claiming to be a certified LRS, but does not have a number, contact the State Bar right away at LRS@calbar.ca.gov.

Where can I find information about avoiding fraud, finding help with immigration matters, and other subjects?

The State Bar offers information for consumers on subjects such as finding an attorney, avoiding fraud, how to avoid being a victim of nonattorney fraud, resolving a dispute with a lawyer, and what Lawyer Referral Services do.

Where can a member of the public find more information about services offered by the State Bar?

Go to the Public section.

All Public help topics

How do I file a complaint against an attorney?

The State Bar investigates complaints of attorney misconduct. This website provides instruction and online forms in several languages for filing a complaint. If you need help you can also call the multilingual Attorney Complaint Hotline at 800-843-9053. 

What kinds of violations typically result in disbarment and other levels of discipline?

Each case is different. But most disbarred attorneys fall into one of two categories: They committed a very serious violation, such as perjury or stealing client funds, or they have a history of misconduct.

Reproval, either public or private, usually is reserved for first-time offenders whose misconduct falls on the low end of the scale.

For example, abandoning one client might lead to a private reproval or remedial action, such as Ethics School. Abandoning 12 clients, however, would likely result in much more serious discipline.

An attorney is placed on probation so that his or her conduct in the practice of law can be monitored - much like supervised probation in the criminal justice system.

Occasionally, another practicing attorney -- serving as a probation monitor -- meets with the disciplined attorney. The disciplined attorney then files regular reports and could be required to meet special conditions during the probationary period. Most conditions of probation are monitored by the Probation Unit.

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