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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

Do I need to submit a Certificate of Admission or Certificate of Good Standing with my PHV application to the State Bar of California?

No. However, you may submit Certificates of Admission or Certificates of Good Standing for each court to which you are admitted in lieu of listing each court and your standing in that court.  

Rule 9.49(a)(3)(C) says that by May 31, 2026, I must have a Supervising Lawyer who is committed to supervising me through the end of 2027, or until I pass the bar exam. Does this mean I cannot change my supervisor after May 31, 2026?

No. You must have a Supervising Lawyer who is committed to supervising you by May 31, 2026. However, you are still permitted to change supervisors, if the need arises, and in compliance with rules 9.49(e)(7)-(8), by submitting a PLP Employment Update application in the Applicant Portal with a declaration from each new Supervising Lawyer. You may not work at any organization unless you have submitted a declaration from a Supervising Lawyer with that organization, and the State Bar has approved your PLP Employment Update. 

What if I do not have a passing MPRE score?

Pursuant to the California Rules of Court, rule 9.49(d)(1)(C), you must complete the legal ethics courses of the New Attorney Training Program within 30 days of the date of approval of your PLP application if you did not have a passing MPRE score on file when you submit your PLP application.  

If you take the MPRE in August 2025, you may wish to apply for the PLP once your passing MPRE score has been uploaded to your Applicant Portal. We anticipate that scores from the August 2025 administration of the MPRE will be uploaded by the end of September. Please note that you must have designated California to receive your MPRE score and have your accurate NCBE number and Social Security Number in the Applicant Portal for the State Bar of California to upload your MPRE score.  

What does Client Trust Accounting School offer?

Client Trust Accounting (CTA) School provides an overview of the California Rules of Professional Conduct and relevant provisions of the State Bar Act and Rules of the State Bar relating to client trust accounting. The course is designed to help attorneys understand their fiduciary responsibilities, avoid common trust accounting violations, and maintain compliance. It is self-paced and available 24/7 on the State Bar’s E-Learning Portal. It replaces the previously offered live sessions.

When do I have to report to the State Bar?

The general requirement is that the report must be made within 30 days of the time you have knowledge of the triggering event.[1] Exceptions:

  • If you have been newly licensed in another state or federal jurisdiction, or if your license in another jurisdiction has been terminated, you must report it on or before February 1 of each year.[2]
  • If you employ a person who is disbarred, resigned, involuntarily inactive, or suspended, you must report it to the State Bar prior to or at the time the employment commences.[3]

Reporting duties are not stayed while a sanction order is on appeal.[4]

How do I find the right course?

Use the search bar or filter by subject to browse relevant courses. 

Who do I contact for technical support or billing issues?

Please contact our support team via email at elearning@calbar.ca.gov. Please note, response times may take up to 48 hours. 

Are State Bar investigations into attorney misconduct public or confidential?

State Bar investigations and inquiries are, by statute, confidential. The complaint becomes public when disciplinary charges are filed against an attorney in State Bar Court. By law, however, any other pending investigations involving the same attorney must remain confidential at that point. If it is determined that public protection is seriously at stake in a particular case, the Chief Trial Counsel does have the authority to publicly reveal a pending investigation.

Under limited circumstances, the Board of Trustees, or the Chief Trial Counsel and Chair of the Board of Trustees, may waive confidentiality, but any public disclosure will remain limited to confirming the fact of a complaint or investigation; a brief factual summary to identify the subject matter of the complaint or investigation; and the status of the complaint or investigation.

If criminal conduct is suspected, the State Bar may also refer the matter to a law enforcement agency for investigation and potential prosecution.

What is the minimum number of pro bono hours an attorney should provide each year?

While there is no requirement to provide pro bono hours, the State Bar encourages attorneys to provide at least 50 hours of pro bono legal services annually. However, any amount will have a positive impact on the individuals and groups served.

Attorneys are also encouraged to contribute financial support to nonprofit organizations that provide pro bono legal services, especially those attorneys who are unable to directly render services. Options include making a contribution directly to a legal aid organization or donating to the Greg E. Knoll Justice Gap Fund through your annual fee statement, or at any other time in Agency Billing or My State Bar Profile. See the Pro Bono Resolution on the State Bar’s website. 

What types of questions can the Ethics Hotline help with?

The types of ethical questions that the Ethics Hotline can assist with include, but are not limited to, the following:

  • Conflicts of interest
  • Communication with the represented person
  • Duties of confidentiality and competence
  • Advertising and solicitation
  • Fee arrangements and client trust accounting
  • Withdrawal from representation of a client
  • Other issues under the California Rules of Professional Conduct and Business and Professions Code

Staff can provide citations to relevant rules, cases, and ethics opinions (State Bar or local bar associations).

What happens after the Board receives the proposal?

Prior to adopting any rules, the Board is required to issue the proposal for a public comment period. The Board will then review feedback and decide whether to adopt the proposal, revise it, or send it back to staff or the Working Group for further work.

My certification was revoked for noncompliance. How do I request review of the revocation?

A Certified Law Student whose certification has been revoked may request reconsideration of the revocation. The request must be in writing and submitted to the State Bar within 15 days of the applicant’s receipt of the notice of revocation. Any arguments or evidence in support of the request must be submitted with the request through the Applicant Portal. Within 60 days of receipt of the request, the State Bar will provide the applicant with a written decision. The decision constitutes the final action of the State Bar.

Can I call myself an “Attorney,” “Associate,” “Counsel,” or “Esquire” once I am approved as a certified law student through the CLS Program?

No. You may only use the title “Certified Law Student” in connection with your activities performed under the program. You may not claim in any way to be a licensee of the State Bar of California.

What is the Certified Law Student (CLS) Program?

The CLS Program certifies law students to provide legal services on a restricted basis under the supervision of a licensed California attorney who is active and in good standing.

Will the compliance review outcome affect my license or standing with the State Bar?

The compliance review itself is not a disciplinary proceeding. However, serious or unresolved findings may result in a referral to the Office of Chief Trial Counsel. Attorneys who demonstrate good faith effort to comply and correct issues are generally supported with guidance and corrective measures, not discipline.

What is the difference between a client ledger and the account journal?

A client ledger is a record of all trust account transactions for a specific client or matter. The account journal is a running record of all transactions affecting the entire trust account. The client ledger tracks individual client balances, while the journal shows the total activity in the account.

Does work performed outside of California count?

Yes. There is no restriction in the statute regarding where the pro bono work is performed or where the clients are located. Pro bono services provided outside California should therefore be included in what licensees report.

What happens if the State Bar files charges against the attorney?

If the State Bar decides to file charges against the attorney, the case will go to the independent State Bar Court and will become public, with notice on the attorney’s online profile. A judge can dismiss the case, issue an admonishment or reproval, or recommend suspension or disbarment. The California Supreme Court has the final say in all discipline cases involving suspension or disbarment.

I’m a former Provisional Licensure Program (PLP) participant and was recently admitted. Do I need to take NAT again?

If you completed any portion of NAT while enrolled in the State Bar’s PLP, you are considered to have satisfied that portion of the NAT requirement and do not need to retake it. Make sure you complete all nine NAT courses by the deadline.

Check your E-Learning Portal to confirm that your completed courses are reflected. If a completed course does not appear in your record, contact elearning@calbar.ca.gov for assistance.

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