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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

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What is IOLTA?

IOLTA stands for "Interest on Lawyers' Trust Accounts." Rule 1.15 of the Rules of Professional Conduct requires attorneys who handle client funds or funds entrusted by others, including settlement checks, fees advanced for services not yet performed, or money to pay court fees, to hold those funds in one or more interest-bearing bank accounts labeled as a “Trust Account,” or words of similar import.

If the amount is large or the funds are to be held for a long period of time, the attorney must place the money in an individual interest-bearing account for the benefit of the client.

However, if the amount of client funds is small or the funds will be held for such a short period of time that they are not capable of earning interest for the client in excess of the cost of maintaining a separate bank account,  then they are pooled in a single account with similar funds of other clients.

The interest on these pooled-fund, IOLTA accounts is forwarded to the State Bar of California and used to support approximately 100 nonprofit legal aid organizations that provide civil legal aid to indigent and low-income people, seniors, and persons with disabilities.

 

Information Technology


Provides the technology solutions that power the State Bar’s public service mission. IT is responsible for the State Bar’s business applications and infrastructure in support of its operations and programs and is continually updating and upgrading them to provide the highest quality and most cost-effective solutions. The office also provides a wide range of collaboration tools and end-user support to enhance the State Bar employees’ experience.

I want to print the test, but the font is too small to read.

You can increase the font size by adjusting your browser settings to "zoom" in. This will increase the size in the printed version as well. 

What if I don’t pass the exam?

If you fail the exam, the course will allow you to click “Retry” to retake the exam. You may retake the exam as many times as needed until you obtain a passing score. Because you must complete all lessons before reaching the Final Assessment, each lesson will be unlocked and available for review.

A failing score will allow you to review which questions you answered incorrectly. It is advisable to take your time and use the navigation menu to review the lesson covering that topic before retaking the Final Assessment.

What guarantees do I have that my participation in the LAP will be kept confidential?

Per Business & Professions Code section 6234, any information obtained by the LAP is confidential and cannot be disclosed as part of a civil proceeding, a disciplinary proceeding, or a public records request.

Licensed mental health professionals who may work within the LAP must still comply with laws regarding the reporting of danger to self or others, suspected elder or dependent adult abuse, and suspected child abuse.

 

What is expected of the participant while in the Lawyer Assistance Program?

While participants receive a personalized plan tailored to their individual needs, there are general similarities. Some common recommendations are:

- Attend several abstinence-based self-help group meetings each week
 (for those with substance use problems) or attend therapy sessions
 (for those with mental health concerns).
- Attend LAP support group meetings each week.
- Abstain from all drugs that are not prescribed, including alcohol.
- Meet with the Clinical Review Team periodically.
- Maintain regular contact with a Clinical Rehabilitation Coordinator.
- Participate in lab testing on a random basis (typically for those with a    history of problematic substance use).

There may be additional and more specific recommendations depending on the needs of an individual participant, such as inpatient treatment or counseling for a specific problem.

If I think an attorney has engaged in misconduct or malpractice, will fee arbitration help me?

No. By law, mandatory fee arbitration cannot help you recover damages or offset expenses incurred for the attorney’s misconduct or malpractice. If the arbitrator determines that the attorney’s malpractice or professional misconduct reduced the value of legal services provided, the arbitrator can reduce the attorney’s fees.

If you think you have a separate claim for legal malpractice, you should discuss your rights with an independent lawyer. However, if you file a lawsuit for malpractice or seek court resolution of the fee dispute after receipt of the Notice of Client’s Right to Fee Arbitration, you waive your right to pursue mandatory fee arbitration.

The Mandatory Fee Arbitration Program does not have the authority to discipline attorneys for professional misconduct.

If you wish to file a disciplinary complaint with the State Bar of California about your attorney's conduct, you may do so online. Please keep in mind that a discipline complaint and a request to arbitrate a fee dispute are separate matters. Filing a complaint may result in disciplinary action against the attorney; however, the result may or may not require the attorney to refund fees.

The State Bar's pamphlet, "If You Have a Problem with an Attorney," may be helpful in deciding whether to file a complaint.

Does the State Bar have information about insurance for attorneys?

The State Bar sponsors several insurance programs specifically designed to serve the needs of licensed attorneys. These programs include Workers’ Compensation insurance, life insurance, and Accidental Death and Dismemberment insurance.

You can find more information about these programs at CalBar Connect. The website is managed by CalBar Connect, a subsidiary of California ChangeLawyers (formerly California Bar Foundation). Purchases you make through CalBar Connect provide legal services to Californians in need.

How do I obtain a Certificate of Standing?

A Certificate of Standing must be ordered online. Certificates of Standing are not provided by fax or email and are typically sent out within 3–4 business days of receipt of request (regardless of shipping method selected). Order a Certificate of Standing.

What address should I use as my address of record for State Bar purposes?

The office address of the attorney's employer (qualifying institution for in-house counsel and qualifying legal services provider for legal services attorney) will be considered your address of record. If your current employer changes its address, you must submit a written notice to:

Office of Admissions (MJP)
The State Bar of California
845 S. Figueroa St.
Los Angeles, CA 90017-2515

or

e-mail: mjp@calbar.ca.gov within 30 days of the change.

If your address change is due to new employment, you must submit a Change of Employment Form for registration with the State Bar.

MJP attorneys are not allowed to practice law with other institutions without registration by the State Bar.

Which institutions do not qualify under rule 9.46?

Governmental entities and entities that provide legal services to others do not qualify.

Who qualifies as a non-litigating attorney under rule 9.48?

An attorney licensed to practice law in one or more U.S. jurisdictions other than California who is providing legal assistance or legal advice concerning a transaction or other non-litigation matter, a material aspect of which takes place in a jurisdiction in which the attorney is licensed, or on an issue of federal law or the law of a jurisdiction other than California. See General Information FAQs for additional information.

How do I register as in-house counsel?

Submit a registration application, which includes an Application for Determination of Moral Character, to the State Bar with the appropriate fees. MJP registration applications are available online. The moral character application is available, but must be submitted with the MJP application, not separately.

Can I practice law while I wait for the results of the moral character application?

Yes

Are attorneys licensed only in foreign countries eligible to practice under the MJP rules?

No. The only eligible attorneys are those who are licensed attorneys in good standing of the bar of at least one U.S. state, territory, jurisdiction, possession or dependency.

Do I already have to be retained by a client in the matter for which I am providing legal services in California?

Yes.

Do I already have to be retained by a client in the matter for which I am providing legal services in California?

Yes.

I have tried to access the State Bar Admissions website to register and fill out a moral character determination application but have been unable to do so. Why?

Starting February 14, 2019 through February 24, 2019, the State Bar’s registration and application system will be unavailable due to the implementation of the new AIMS. Starting Friday, March 1, 2019, you will be able to access the new system and register and submit applications.

Can we use our own fingerprint cards?

No. Out-of-state attorneys and out-of-country attorneys must obtain fingerprint cards through the State Bar. The cards can be requested by logging into the MSBP. If the out-of-state fingerprint vendor is unable to process the cards issued by the State Bar, the attorney must contact FingerPrinting Card Request for further assistance. Failure to follow State Bar procedures may result in non-compliance with the fingerprinting rule.

My employer provides Live Scan services. Can I use their services or do I have to use an outside vendor?

You can use any Live Scan service as long as the vendor has a contract with the California DOJ to submit your fingerprints and can provide you with an ATI number.

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