I work part-time at a government agency. Do I need to report?
Yes. Business and Professions Code section 6073.2(d)(2) only applies to full-time employees or officers or elected officials of the State of California, or political subdivision thereof, or the federal government. Part-time employees are required to report either the amount of pro bono service hours provided in the past year, that they did not track their pro bono or reduced fee legal services hours, that they did not complete any pro bono or reduced fee legal services hours, or that they decline to answer.
How do I make changes to the response I submitted?
Prior to the March 30, 2026, deadline, you can make changes to your pro bono hours reporting by going to My State Bar Profile, navigating to the Summary tab (located on the top navigation bar), and selecting “Edit your Pro Bono Hours” from the Pro Bono Hours tile (located about three-quarters of the way down the page).
Does the State Bar have a program for attorneys who only want to do pro bono work?
The State Bar’s Pro Bono Practice Program (PBPP) allows attorneys who would otherwise be inactive to maintain an active license, free of fees, to exclusively provide pro bono legal services in partnership with a pro bono legal services provider. To qualify for the PBPP, an attorney must maintain an active license, submit an application annually for the program, be certified as a pro bono practice attorney, and exclusively provide pro bono legal services through an approved or qualified pro bono services provider. For more information, see the Pro Bono Practice Program webpage.
How do I track and report my pro bono or reduced fee legal services hours?
Attorneys are expected to track their own hours for the purposes of this reporting requirement. Some law firms require their attorneys to track this time already. A nonprofit with whom the attorney provides pro bono legal services may assist in tracking hours.
Attorneys are asked to report pro bono and reduced fee hours as a range (e.g., 1–5 hours, 6–10 hours, 11–19 hours, etc.). Attorneys will also be able to select 0 hours or less than 1 hour of pro bono or reduced fee legal services hours, or select the checkbox if you did not track your hours or you prefer not to answer.
Does volunteering with an LRS oversight panel count as pro bono legal services?
Possibly. Uncompensated work with an LRS oversight panel may count toward the pro bono hours requirement if it enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes as defined under Business and Professions Code section 6073.1(c)(1)(C). Licensees should use their best judgment when determining whether the work performed, particularly non-legal tasks, enables the direct provision of legal work to the indigent or other nonprofit organizations.
Does uncompensated work by volunteer attorneys at a legal aid organization or law school, or as a court mediator, count as pro bono legal services?
Yes. Uncompensated work by volunteer attorneys that enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes would qualify as bono hours as defined under Business and Professions Code section 6073.1(c)(1)(C). This includes volunteer teaching at a law school as well as volunteer mediation or arbitration services provided through a court, even when the parties are not indigent.
Does serving on the board of a local or affinity bar association count as pro bono legal services?
It depends. Service to a local or affinity bar association counts toward the pro bono hours requirement if it is legal in nature (i.e., providing legal services to the nonprofit directly pursuant to Business and Professions Code section 6073.1(c)(1)(B) or 6073.1(c)(1)(C)). General board service qualifies only to the extent that the work enables legal services to the indigent, to another “charitable, religious, civic, community, governmental, or educational organization in matters that are designed primarily to address the needs of persons of limited means,” or to another “charitable, religious, civic, community, governmental, or educational organization in matters in furtherance of its organizational purposes.” Licensees should use their best good-faith judgment in determining whether their non-legal board activities enable the direct provision of legal work to the indigent or other nonprofits.
Does serving on the board of a legal aid organization count as pro bono legal services?
For purposes of this reporting requirement, board service for a legal aid nonprofit would qualify because all board work with such an organization is enabling the delivery of legal services to the indigent (since these organizations primarily serve indigent California residents). Please note that some legal aid providers and other nonprofits for which attorneys provide pro bono legal services may also ask attorneys to report pro bono hours, but the definition for pro bono legal services may vary for their purposes. Attorneys should confirm definitions with the entity before reporting pro bono hours to the entity.
What are some examples of pro bono legal services?
Pro bono opportunities vary depending on the needs of the client community. Examples of pro bono legal services to indigent clients may include, but are not limited to:
Representation (full or limited scope)
Negotiation and settlement
Screening and intake
Brief service by phone or in person
Legal information or “Know Your Rights” workshops
Document preparation and review
Legal research and writing
Litigation support
Legislative research and legal analysis
What is the guidance on pro bono and reduced fee hours reporting for pro bono professionals, law school professors, and attorneys employed at law schools?
Any active licensee who does not meet one of the exemptions in Business and Professions Code section 6073.2(d) is required to report the amount of pro bono service hours provided in the past year, including pro bono professionals, law school professors, and attorneys employed at law schools. Attorneys are asked to provide their best, good faith effort at reporting the amount of pro bono and/or reduced fee legal services hours provided to low-income individuals, nonprofit organizations, or public law libraries during the past year to meet the requirement of Business and Professions Code section 6073.2. Even licensees who are exempt from reporting their pro bono hours must declare their exemption status in My State Bar Profile.
How do I file a complaint against my lawyer or a lawyer referral service?
If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.
If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.
For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.
When are the annual fees due?
The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).
What activities qualify for general MCLE credit?
Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.
What is IOLTA?
IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.
Refer to the State Bar’s IOLTA FAQ page for more information.
My employer provides Live Scan services. Can I use their services or do I have to use an outside vendor?
You can use any Live Scan service as long as the vendor has a contract with the California DOJ to submit your fingerprints and can provide you with an ATI number.
When completing the Live Scan form, do I have to enter an alias?
Almost all active attorneys will need to be re-fingerprinted. The only exceptions are:
(1) attorneys for whom the State Bar has hard copy fingerprint cards. (Due to the State Bar’s previous retention policy of destroying fingerprint cards after 3 years, this applies only to a limited number of attorneys who applied from admission from outside California on or after July 1, 2014.)
and;
(2) attorneys who applied to the State Bar after July 1, 2017.
Your My State Bar Profile will indicate if you are required to be fingerprinted.
I was already fingerprinted when I applied for admission to the State Bar, so the State Bar should have my fingerprints. Why can't the State Bar just use those fingerprints to obtain my criminal record information?
The State Bar is not in possession of the majority of attorney fingerprints. As part of the moral character review process, applicants provide the State Bar with fingerprint cards or fingerprints are submitted electronically directly to the DOJ. A contract with the DOJ is required in order for the State Bar to receive subsequent notification of arrests and conviction information from the DOJ for attorneys admitted to the State Bar or multijurisdictional practitioners. The State Bar entered into this contract on July 1, 2017. As a result, the vast majority of attorneys will need to be re-fingerprinted.
A Subsequent Arrest Notification (SAN) services contract between the State Bar and the DOJ was finalized on June 28, 2017, effective July 1, 2017, to address the error of not securing SAN services on all persons admitted to the State Bar. Due to DOJ policies, the SAN services cannot be applied retroactively. Accordingly, the Supreme Court of California is requiring the resubmission of attorney fingerprints to the DOJ.
Which non-California attorneys are permitted to practice under the MJP rules?
Attorneys working for a qualified legal services provider and under the supervision of a California attorney working for the same provider (rule 9.45); attorneys working as in-house counsel for a qualifying institution (rule 9.46); attorneys practicing law temporarily in California as part of litigation (rule 9.47); and non-litigating attorneys temporarily in California to provide legal services (rule 9.48).
What happens to an attorney after charges are filed against them in State Bar Court?
The accused attorney must file an answer, or risk a default judgment and involuntary enrollment as an inactive Bar member pending the outcome of the case. The clerks in State Bar Court schedule a status conference (a meeting of all parties), to be held within 45 days after the complaint is filed. The next step depends on the individual case. There could be additional status conferences, settlement conferences, or simply the trial date.
What if I want to expand my profile, but I don't want to appear in randomized search results for potential clients?
No problem. These are two separate options and you can change your option at any time. It is understandable that some attorneys, such as in-house counsel or government attorneys, may want to expand their profile, but would not want to be included in randomized attorney search results (which are generally geared towards members of the public seeking representation).
Can I see a photo of the attorney?
Yes, if the attorney whose results you are viewing has voluntarily posted a photo. Attorneys are not required to include a photo.
Is the guarantee the same as malpractice insurance?
Not necessarily. The standard law corporation guarantee ensures payment by the corporation of all claims established against it by its clients for errors or omissions arising out of the practice of law by the corporation of a certain dollar amount which is proportionate to the number of persons practicing law on behalf of the corporation. It is not required that the law corporation send us proof of malpractice insurance.
Why am I being audited?
Members were chosen at random so you did not do anything to influence your being selected for the audit. All recipients selected for the audit are required to respond as directed in the Audit Notice in order to be found in compliance.
May I submit a certificate with someone else’s name on it if we took the course together?
You may only submit unaltered certificates from the official approved provider bearing your name and bar number.
What are the requirements of OSAAC?
Section 1282.4 of the California Code of Civil Procedure details the prerequisites of an OSAAC appearance. Generally, an out-of state attorney may apply to become an OSAAC if he/she is not a resident of the State of California and is a member in good standing in the jurisdiction to which he/she has been admitted. The out-of-state attorney must provide the name and address of the California attorney of record and to disclose the title of the court in which the out-of-state attorney has applied to appear pro hac vice and OSAAC within the preceding two years. The out-of-state must file a Certificate with the arbitral panel and serve a copy on the State Bar of California. The State Bar is considered the custodian of records for OSAAC applications and does not approve or disapprove the OSAAC certificates. Approval of the certificate is determined by the arbitrator or arbitral panel to which the application is being made.
May I provide personal or individual representation to anyone other than through my employer?
No. You may provide legal services only to your employer. You are not permitted to provide personal or individual representation to any customers, shareholders, owners, partners, officers, employees, servants, or agents of your employer.
What kinds of activities count only for self-study credit?
The following activities count only for self-study credit:
Self-assessment tests
Writing a legal article accepted for publication
What is a Special Master?
Special Masters are volunteer attorneys who accompany peace officers in searches for documentary evidence in the possession of or under the control of attorneys, physicians, psychotherapists and clergy.
Are attorneys allowed to accept an advance fee if they place the fee in a Client Trust Account or escrow account until they complete all contracted services?
No. The language of Civil Code section 2944.7(a)(1) is sufficiently broad and prohibits the collection or receipt of any fee for loan modification services prior to the completion of all contracted services.
What evidence does the arbitrator use to make a decision?
One of the first things the arbitrator will look at is whether there is a written fee agreement. If there is, the parties should submit a copy of the agreement to the arbitrator. In most instances, lawyers are required to use written fee agreements. If they do not, however, they are still entitled to a reasonable fee. The arbitrator will also consider the testimony of the parties, the billing statements, and other relevant evidence presented.
What documents should I submit and how should I organize them?
You may want to consider submitting any letter or documents that may support your claim. These include but are not limited to the lawyer’s billing statement, evidence of payments to the lawyer (e.g., copies of void checks), and any written fee agreements. Any other letters or documents that support your claim. You should have your documents organized in the order in which you plan to present them. Putting them in order by date is one common way to do this. You should also plan to have additional copies of the documents you intend to present so that you can give the copies to the arbitrator and the attorney whose fees you are disputing.
What is the award?
The award is the decision of the arbitrator and specifies whether you owe money to the lawyer, whether the lawyer owes money to you or whether neither of you owes any money.
Do I need to complete a course in one sitting?
No. E-learning courses can be completed on your schedule, at your own pace. Leave the course at any time and your progress will be saved until you return. Depending on the type of screen you are on when you exit, the course will resume at that point or at the beginning of the same section. Once you complete the course, you will be given access to a certificate that can be saved or printed to document course completion.
IMPORTANT: Upon returning to the course, you must answer “Yes” to the introductory question “Would you like to resume where you left off?” If you answer “No” to the introductory question, the course will be reset to the beginning and any record of your prior progress will be lost.
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