Popular pages

Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

What does it mean to appear as counsel pro hac vice (PHV)?

An out-of-state attorney, who is in good standing in their jurisdiction, and does not live, work, or conduct regular business in California can request permission from a California state court (superior court, Court of Appeal, or Supreme Court) to represent their client as counsel pro hac vice, which is a Latin term meaning "for this occasion." PHV is approved for a particular case, and an active licensee of the State Bar of California must be associated as attorney of record for the case. Please refer to rule 9.40 of the California Rules of Court.

What professional services can a Provisionally Licensed Lawyer (PLL) provide?

Under rule 9.49, a PLL is allowed to provide a broad array of legal services for clients, including appearing before a court; drafting legal documents, such as contracts, transactional documents, and pleadings; engaging in negotiations and settlement discussions; and providing other legal advice, provided that the work is performed under the supervision of their Supervising Lawyer. The limits on what a PLL can do, or what needs to be done under direct versus general supervision, are largely left to the Supervising Lawyer to determine based on the readiness of the PLL. 

What is the fee to apply for the PLP?

At the joint meeting on August 14, 2025, the Board of Trustees and the Committee of Bar Examiners set the new fees for the PLP. Please find them below. 

Applicant Status Application Fee 
Volunteering $0 
Employed by an IOLTA-funded organization that is paying the application fee $600
All other applicants for the PLP $1,200

The court or opposing counsel has reported or is required to notify the State Bar. Am I still required to report the event?

Yes. Even if you know that the court, opposing counsel, or some other entity has already made the report to the State Bar or is required to report to the State Bar, your obligation remains.[6]

 

Are the courses mobile-friendly? Do I need any special software to take the courses?

Yes, and all courses can be accessed on desktops, laptops, tablets, and smartphones. No special software is required. All you need is a modern web browser (Google Chrome is recommended) and a stable internet connection. 

Will I receive an invoice for my purchase?

Yes, an invoice will be emailed to you after your purchase is complete. 

For the final assessment for each course, is a passing score required in order to receive MCLE credit for the course?

No. Although there are knowledge checks and an assessment for each course, you are not required to achieve a passing score in order to receive MCLE credit. The purpose of the assessment is to provide a self-evaluation of what you have learned following the completion of this course. If you would like to improve your score, you will have the option to retake the assessment, or the course in its entirety, after completing the course.

I have completed all of the screen elements and the course remains stuck or frozen on a particular screen.

Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:

  1. Clear your browser’s memory cache/history.
  2. Try using a different Internet browser. The following are optimal:
    Windows 7/10: Google Chrome, Internet Explorer 11 or above
    iOS: Safari
  3. Try launching the course on a different device.

What are the different levels of discipline that the State Bar Court imposes on attorneys?

Disciplinary action for violations of the Rules of Professional Conduct or the State Bar Act ranges from private reproval to disbarment.

The Probation Unit of the Office of Chief Trial Counsel monitors attorneys' compliance with the conditions imposed on suspensions and reprovals.

The State Bar Court also may put attorneys on involuntary inactive status if they appear to pose a serious threat to the public.

If a State Bar investigation indicates that an attorney's conduct only bordered on a violation or was a minor breach, State Bar prosecutors may choose an alternative to discipline.

The State Bar's Office of Chief Trial Counsel could decide to send a Directional or Warning Letter to the attorney - and close the case. Or they could issue an Admonition informing the attorney that no further action will take place as long as they stay out of trouble for two years. Or they could settle on an Agreement in Lieu of Discipline that requires the attorney to fulfill specially tailored remedial conditions.

Does the Ethics Hotline provide written responses?

No, the Ethics Hotline does not provide written opinions or research memoranda. Assistance is offered by phone, and staff will identify relevant rules, cases, and ethics opinions during the call.

What is the Ethics Hotline?

The Ethics Hotline is a confidential research service provided by the State Bar of California. It offers guidance to licensed attorneys on questions related to their professional responsibilities under the Rules of Professional Conduct and the State Bar Act.

How can people comment while the program is being developed?

Meeting materials are posted online in advance. Written comments may be sent to adrwg@calbar.ca.gov, and oral comments are allowed at the start of each Working Group meeting. Once a tentative proposal is ready, it will be posted online for preliminary public comment.

Can I extend my certification period under my current or previously approved Supervising Attorney(s)?

No. Your certification is only valid for the period stated in your application. You must submit a new Application for the Certified Law Student Program in the Applicant Portal with the required documentation and fee.

I graduated last year. Could I still apply for the program?

No. An applicant who graduates from a juris doctor (JD) program, completes one year in a Master of Laws (LLM) program, or completes their law study through the Law Office Study Program is eligible to apply for the Certified Law Student Program for up to 30 days after completing the program.

Can I pause my studies while participating in the LOS program?

No, you cannot pause your studies during your six-month study period. A pause between sessions can take place; however, your participation in the LOS Program will be terminated if you fail to submit a semi-annual report within a year of your last semi-annual report. You will retain law study credit already received and recognized by the State Bar.

What happens if I miss a response deadline, provide poor records, delay providing documents, or do not cooperate?

Poor recordkeeping, delayed responses, or lack of cooperation may prolong the compliance review and may be considered noncompliance with CTAPP requirements. Consequences can include: 

  • Additional time and cost, as the CPA may need to spend more hours completing the review due to incomplete or unclear documentation 
  • Serious or unresolved findings that may result in escalation to an investigative audit by the State Bar or possible referral to the Office of Chief Trial Counsel for potential disciplinary action 

Timely communication and good faith cooperation are essential. If you anticipate any delays, you are encouraged to notify the CPA or the State Bar as early as possible. Reasonable extensions may be granted when appropriate.

What records am I required to maintain for my trust account?

The standards of rule 1.15 of the California Rules of Professional Conduct require attorneys to maintain the following trust account records for each client matter:

  • Account journal for each trust account, organized in chronological order with the daily running balance for the overall trust account
  • Client ledgers showing all receipts and disbursements for individual clients, organized in chronological order with the daily running balance
  • Bank statements with copies of checks
  • Monthly three-way reconciliations balancing the account journal, client ledgers, and bank statements, including support documentation required to complete monthly reconciliations, such as monthly client ledger summaries, lists of outstanding deposits, and lists of outstanding disbursements

In addition, records supporting Rules of Professional Conduct, rule 1.15, and other related statutes governing trust account recordkeeping practices include:

  • Records of notices to clients or other persons of the receipt of funds within 14 days
  • Records supporting all deposits and disbursements to establish compliance
  • Engagement letters, fee agreements, settlement agreements, invoices or billings, and client communications regarding fees, accounting, and disputes

We recommend completing the Firm Self-Assessment with Practice Aid for a complete list of records and recordkeeping practices to evaluate compliance with the Rules of Professional Conduct and applicable law regarding the safekeeping of funds entrusted by clients or others and any related obligations.

Does uncompensated work by volunteer attorneys at a legal aid organization or law school, or as a court mediator, count as pro bono legal services?

Yes. Uncompensated work by volunteer attorneys that enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes would qualify as bono hours as defined under Business and Professions Code section 6073.1(c)(1)(C). This includes volunteer teaching at a law school as well as volunteer mediation or arbitration services provided through a court, even when the parties are not indigent.

I reside out of state but decided to travel to California to be fingerprinted using a California Live Scan service. However, I was sent a rejection notice regarding my Live Scan fingerprints. What should I do?

You have two options: (1) You can return to California and follow the instructions for being re-fingerprinted by a Live Scan vendor using the same OATI number; OR (2) You can order fingerprint cards and follow the instructions for out-of-state attorneys or out-of-country attorneys.

Contact us

Need additional help? Visit our Contact Us page for additional resources.