It is the policy of the State Bar of California to:
Ensure that qualified individuals with disabilities have equal and full access to State Bar Court proceedings, services, and programs; and
Work interactively with qualified persons with disabilities to provide appropriate accommodations whenever possible.
Nothing in this policy shall be construed to impose limitations upon or to invalidate the remedies, rights, and procedures accorded to qualified individuals with disabilities under state or federal law, or under the general accommodation policy of the State Bar of California.
People with disabilities may contact the State Bar of California for the following issues:
Facilities
If you have a problem with a State Bar building or facility, contact the State Bar’s Director of General Services Mayte Diaz at 415-538-2160 or mayte.diaz@calbar.ca.gov.
Attorney complaints
If you need help or reasonable accommodation in connection with filing a misconduct complaint against an attorney licensed by the State Bar or a nonattorney for the unauthorized practice of law, call the State Bar at 800-843-9053.
Attorney licensing exams
If you are an applicant for the California Bar Examination or the First-Year Law Students' Examination and need information about testing accommodations, please read the Testing Accommodations information or contact the Office of Admissions at admissions@calbar.ca.gov.
Website
If you have a problem reading or accessing information or materials on the State Bar website, please email feedback@calbar.ca.gov.
State Bar Court
People with disabilities must file a written request for accommodations for all proceedings scheduled in State Bar Court. If you have questions in connection with a State Bar Court matter due to a disability, please contact the court administrators listed below.
For all other requests or questions, contact the State Bar’s ADA Coordinator, Andrey Chua, with your specific concern at 415-538-2273 or Andrey.chua@calbar.ca.gov.
Grievance procedure
You can file a complaint with the Office of Human Resources within 60 calendar days of experiencing alleged discrimination on the basis of disability in the provision of services, activities, or programs by the State Bar.
Instructions for submitting a grievance
The complaint should be in writing and addressed to the ADA Coordinator using the contact information below; however, upon request, complaints may be filed in another format, such as by telephone or video meeting, to accommodate the complainant:
The State Bar of California Office of Human Resources Attn: Andrey Chua (ADA Coordinator) 845 South Figueroa Street Los Angeles, CA 90017 Phone: 415-538-2273
Please provide the following information when submitting your complaint:
Your name
Your contact information (phone number, email address, mailing address)
Statement of the issue(s) or alleged accessibility violation(s)
Requested remedy for your grievance
The location of the facility (if applicable)
Date and time of issue(s) or alleged violation(s)
Any other relevant information
What happens after you submit a grievance
Upon receipt of a complaint, the ADA Coordinator or designee will investigate the complaint. The ADA Coordinator may, at their discretion, discuss the complaint or possible resolution of the complaint with the complainant, or seek additional information from the complainant. The complainant’s failure to respond to a request for additional information may be deemed an abandonment of the complaint. The ADA Coordinator or designee may, in their discretion, seek assistance from other sources in responding to the complaint.
Within a reasonable timeframe of receiving the complaint, the ADA Coordinator or designee will respond in writing to the complainant. The response will explain the position of the respective office or department, and if applicable, offer options for resolution of the complaint. Upon request to the ADA Coordinator, responses may be presented in another format, such as by telephone or video meeting, that accommodates the complainant. If more than 60 days is required to respond to the complaint, the ADA Coordinator will promptly notify the complainant of the expected date that a written response will be provided.
Reconsideration requests
If the complainant and/or designee is dissatisfied with the response by the ADA Coordinator or designee, the complainant may request reconsideration of the response to the ADA Administrator within 20 calendar days after the date of the response.
Requests for reconsideration should be in writing, and include the complainant’s name, address, and phone number, a copy of the original complaint, a copy of the ADA Coordinator’s response, and a description of issues for reconsideration. Upon request to the ADA Administrator, requests for reconsideration may be filed in another format, such as by telephone or video meeting, that accommodates the complainant. Requests for reconsideration must be submitted to:
The State Bar of California Office of Human Resources Attn: Justice Israel (ADA Administrator) 180 Howard Street San Francisco, CA 94105 Phone: 415-310-8388
The ADA Administrator will review the initial complaint, written response of the ADA Coordinator or designee, and the request for reconsideration, and may at their discretion, discuss the complaint or possible resolution of the request for reconsideration with the complainant, or seek additional information from the complainant. The complainant’s failure to respond to a request for additional information may be deemed an abandonment of the request for reconsideration. The ADA Administrator or designee may, in their discretion, seek assistance from other sources in responding to the request for reconsideration.
Within 60 calendar days of receiving the request for reconsideration, the ADA Administrator will respond in writing to the complainant with a final resolution of the complaint. Upon request to the ADA Administrator, the response may be presented in another format, such as in person or by telephone, that accommodates the complainant. If more than 60 days is required to respond to the request for reconsideration, the ADA Administrator will promptly notify the complainant of the expected date that a written response will be provided.
All written complaints, requests for reconsideration, and responses will be retained by the State Bar for at least three years.
