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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

Who approves my application for PHV?

The court must approve your application in order for you to appear as PHV in a case. While the State Bar's Applicant Portal may show that your PHV case is "approved," this refers to the internal processing of your application and should not be taken as the court's approval of your appearance as PHV.  

What happens if a Provisionally Licensed Lawyer is found culpable of misconduct?

If the State Bar Court determines that a PLL is culpable of conduct that would result in discipline if they were fully licensed by the State Bar, or if the PLL is sanctioned for misconduct by any court or professional licensing authority, the provisional license terminates, and the matter is referred to moral character. 

How do I report a concern, challenge, or feedback about my experience in the PLP to the State Bar?

If you are a PLL or a Supervising Lawyer, please send an email to provisionallicensure@calbar.ca.gov to share any concerns, challenges, or feedback about your experience in the PLP. While this is not a formal complaint process, we value your input and feedback.  

Staff who review the submissions may: 

  • Reach out to your supervisor, with your permission, to discuss with them the concerns you are having;
  • Connect you with the Lawyer Assistance Program (LAP) to get career counseling;
  • Connect you with professional associations or your law school to assist in locating a new Supervising Lawyer;
  • Pursuant to rule 8.4.1, if you believe your Supervising Lawyer has engaged in discrimination, harassment, or retaliation, we will direct you to the complaint process and provide assistance, as needed; or
  • Collect data to understand systemic issues, etc. 

How do I know if I am eligible for the PLP as a first-time taker of the February 2025 California Bar Exam (CBX)?

Applicants who are eligible for the PLP as first-time takers were notified by the Office of Admissions in June 2025 via email.  

You may also verify your eligibility via the status screen in the Applicant Portal. There are multiple PLP programs listed in your applicant portal. Make sure you are checking your eligibility for the PLP for first-time takers of the February bar exam, and not the expansion program also listed on the portal. 

I wasn’t personally named in the lawsuit, judgment, order, etc., but I am a partner or shareholder of the firm or corporation that was named. Do I need to report?

Yes. Even if you were not named individually, but the firm at which you are a partner or shareholder was named, you must report the action or proceeding.[5] The only exception to this is if you know that the firm has already reported the action; in this instance, you are relieved of the obligation.

 

Do I need an account to purchase and access courses?

Yes, you need an account to purchase and access courses. 

  • Nonattorneys: Create a new account or log in using your existing credentials.
  • Attorneys: Log into My State Bar Profile , access the e-Learning Portal, and go to the “Catalog” to view available courses 

How long do I have access to the course after purchase? Do courses have an expiration date?

You’ll have access to the course for 90 days from the date of purchase. Please check the course details for specific expiration information.

Please note: Course completion or MCLE certificates are only available for 30 days after you complete the course. 

What happens to an attorney after charges are filed against them in State Bar Court?

The accused attorney must file an answer, or risk a default judgment and involuntary enrollment as an inactive State Bar member pending the outcome of the case. The clerks in State Bar Court schedule a status conference (a meeting of all parties), to be held within 45 days after the complaint is filed. The next step depends on the individual case. There could be additional status conferences, settlement conferences, or simply the trial date.

I was an active licensee for only part of the reporting period. Do I still need to report?

Yes. Any licensee who was active for any part of the reporting period and who did not meet one of the exemptions in Business and Professions Code section 6073.2(d) for the entire reporting period is required to report the amount of pro bono service hours provided in the past year. Even licensees who are exempt from reporting their pro bono hours must declare their exemption status in My State Bar Profile. 

Is my call with the Ethics Hotline confidential?

Yes. All communications with the Ethics Hotline are confidential and not shared with third parties or disciplinary authorities. The Ethics Hotline does not make referrals to the Office of Chief Trial Counsel.

Additional tips before you call:

  • Have a clear and concise summary of your ethical question or fact pattern.
  • Be prepared to provide relevant context but avoid disclosing client-identifying information.
  • Review the California Rules of Professional Conduct beforehand, if possible—it may help you frame your question more effectively.

When can applications be submitted?

Applications will be accepted once the program is operative.

Why is the State Bar developing an ADR Certification Program?

State law (Business and Professions Code section 6173) requires the State Bar to create a certification program for ADR firms, providers, and practitioners. The statute also establishes some requirements for the program.

Who qualifies to be a Supervising Attorney?

Your Supervising Attorney must be an active licensee of the State Bar of California in good standing. They must have practiced law for at least four years in any United States jurisdiction and have actively practiced law in California or taught in a California law school for at least two years immediately preceding the time of supervision. Please refer to California Rules of Court 9.42 (a)(4).

I have graduated from law school or completed four years of recognized study through the Law Office Study Program. Am I eligible to apply for the CLS Program?

An applicant who graduates from a JD or LLM program or completes four years of recognized study through the LOS Program is eligible to apply for the CLS Program for up to 30 days after their graduation or completion of studies.

What happens to my files and records after the review is over?

All records submitted for the compliance review are retained securely by the State Bar and/or CPA firm within the State Bar Audit Platform for the duration required to complete the review and fulfill regulatory obligations. The CPA firms agree that the State Bar will retain all files. Confidentiality and privilege protections remain in place. After the review is concluded, records are handled in accordance with the State Bar’s retention policies and applicable confidentiality rules.

How much will a compliance review cost?

When the State Bar selects an attorney for a compliance review, the review is conducted on the firm’s trust accounting practices. The cost of a compliance review will generally range between $5,000 and $10,000. However, poor recordkeeping, slow response times in turning over requested documents, and unclear communications will generally require the CPA to spend more time completing the compliance review, potentially increasing the cost. On the other hand, records that are well-maintained and comply with the rules outlined in the scope of the compliance review procedures published for public comment will likely result in lower costs to attorneys.

What happens after a complaint has been filed?

With the exception of anonymous complaints, the State Bar notifies the complainant of receipt of the complaint. An experienced State Bar attorney will review the complaint to determine if the facts are sufficient to show that an ethical violation occurred. Additional documents from the complainant may be needed to complete this evaluation.

In the course of the investigation, the State Bar will be required to disclose to the attorney who is the subject of the complaint the facts and circumstances being investigated—ordinarily this will include disclosure of the complainant’s identity. If a complaint is filed by an attorney’s client, the complainant’s identity will need to be disclosed to the attorney to establish a waiver of attorney-client confidentiality in connection with the investigation.

As an inactive attorney, do I still need to complete NAT during my first year?

Yes. NAT is a requirement for new licensees, and there are no exemptions based on inactive status. (Rule 2.143.)

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