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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

May a PLL have multiple supervising lawyers to get a broader range of experience? Once I get approved for PLP, how can I add more Supervising Lawyers?

Yes, the rules allow for multiple supervisors. The supervisors may work within the same law firm or at a different law firm if you will be employed or volunteer at more than one organization.

To add a Supervising Lawyer, replace your main PLP employer, or update your employer’s address or contact information, you must submit the PLP Employment Update Notice in the Applicant Portal. There is no fee associated with this change. You must submit a declaration from each Supervising Lawyer with your PLP Employment Update Notice. You may not work as a PLL at any organization or under a new supervisor until the State Bar has approved your PLP application. 

 

How long do I have to complete the New Attorney Training Program? Is there a fee for it?

First-time takers of the February 2025 CBX in the PLP must complete the New Attorney Training Program five months from the approval of their PLP application or by May 31, 2026, whichever is sooner.  

The New Attorney Training Program costs $55. After logging into the LMS portal, you will need to purchase the New Attorney Training Bundle.   

How do I purchase a course?

Simply browse the course catalog, select the course you're interested in, and click “Add to Cart.” Once you complete checkout, you’ll have immediate access to the course through your account dashboard. 

When must the New Attorney Training Program courses be completed?

New attorneys must complete all nine courses of the New Attorney Training Program by the last day of the month of an attorney’s one-year anniversary as a State Bar licensee. (Rule 2.414 of Title 2, Division 6, Chapter 1 of the Rules of the State Bar.)

For example: If your admission date is 10/15/24, your completion deadline will be 10/31/25.

You can also find your completion deadline date by logging in to My State Bar Profile or in the email you received from the State Bar about this program. If you have questions regarding your compliance deadline, complete the Licensee Records and Compliance Inquiry Form.

Are State Bar investigations into attorney misconduct public or confidential?

State Bar investigations and inquiries are, by statute, confidential. The complaint becomes public when disciplinary charges are filed against an attorney in State Bar Court. By law, however, any other pending investigations involving the same lawyer must remain confidential at that point. If it is determined that public protection is seriously at stake in a particular case, the Chief Trial Counsel does have the authority to publicly reveal a pending investigation.

If criminal conduct is suspected, the State Bar may also refer the matter to a law enforcement agency for investigation and potential prosecution.

What is the minimum number of pro bono hours an attorney should provide each year?

While there is no requirement to provide pro bono hours, the State Bar encourages attorneys to provide at least 50 hours of pro bono legal services annually. However, any amount will have a positive impact on the individuals and groups served.

Attorneys are also encouraged to contribute financial support to nonprofit organizations that provide pro bono legal services, especially those attorneys who are unable to directly render services. Options include making a contribution directly to a legal aid organization or donating to the Greg E. Knoll Justice Gap Fund through your annual fee statement, or at any other time in Agency Billing or My State Bar Profile. See the Pro Bono Resolution on the State Bar’s website. 

What types of questions can the Ethics Hotline help with?

The types of ethical questions that the Ethics Hotline can assist with include, but are not limited to, the following:

  • Conflicts of interest
  • Communication with the represented person
  • Duties of confidentiality and competence
  • Advertising and solicitation
  • Fee arrangements and client trust accounting
  • Withdrawal from representation of a client
  • Other issues under the California Rules of Professional Conduct and Business and Professions Code

Staff can provide citations to relevant rules, cases, and ethics opinions (State Bar or local bar associations).

What happens after the Board receives the proposal?

Prior to adopting any rules, the Board is required to issue the proposal for a public comment period. The Board will then review feedback and decide whether to adopt the proposal, revise it, or send it back to staff or the Working Group for further work.

My certification was revoked for noncompliance. How do I request review of the revocation?

A Certified Law Student whose certification has been revoked may request reconsideration of the revocation. The request must be in writing and submitted to the State Bar within 15 days of the applicant’s receipt of the notice of revocation. Any arguments or evidence in support of the request must be submitted with the request through the Applicant Portal. Within 60 days of receipt of the request, the State Bar will provide the applicant with a written decision. The decision constitutes the final action of the State Bar.

Can I call myself an “Attorney,” “Associate,” “Counsel,” or “Esquire” once I am approved as a certified law student through the CLS Program?

No. You may only use the title “Certified Law Student” in connection with your activities performed under the program. You may not claim in any way to be a licensee of the State Bar of California.

What is the Certified Law Student (CLS) Program?

The CLS Program certifies law students to provide legal services on a restricted basis under the supervision of a licensed California attorney who is active and in good standing.

Will the compliance review outcome affect my license or standing with the State Bar?

The compliance review itself is not a disciplinary proceeding. However, serious or unresolved findings may result in a referral to the Office of Chief Trial Counsel. Attorneys who demonstrate good faith effort to comply and correct issues are generally supported with guidance and corrective measures, not discipline.

What is the difference between a client ledger and the account journal?

A client ledger is a record of all trust account transactions for a specific client or matter. The account journal is a running record of all transactions affecting the entire trust account. The client ledger tracks individual client balances, while the journal shows the total activity in the account.

Does work performed outside of California count?

Yes. There is no restriction in the statute regarding where the pro bono work is performed or where the clients are located. Pro bono services provided outside California should therefore be included in what licensees report.

I'm a lawyer. Am I eligible to become a certified specialist?

Are you licensed with the State Bar of California? Have you practiced in your specialty area for at least 25 percent of the time for each of the last three years?

If the answer is yes to each question, then you are ready to begin the process. Once open, you can register for the exam, which will be held every other year. Please visit the information on Becoming a Certified Specialist and the specific requirements for each specialty area.

Are county employees considered exempt?

No. County employees are not exempt. Employees of California Superior Courts are exempt from MCLE requirements.

Is my out-of-state/country CLE acceptable in California?

You may apply the MCLE credit from courses approved by many states and a few overseas jurisdictions if you were physically outside California when you completed them. This is by rule, so no special forms or requests are needed. Check the approved jurisdictions list on the State Bar website. 

What will this information be used for?

The data is used to conduct demographic analyses of the legal profession. Demographic and employment information provided by attorneys assists the State Bar in complying with California Rule of Court rule 9.9 and California Business and Professions Code sections 6002.1 and 6009.5

Current analyses are listed here

Do I have to report my pro bono hours?

Most legal aid and pro bono organizations track the number of pro bono hours by their volunteers and law firms track the number of pro bono hours contributed by their firm members.  In September 2024, the California legislature passed a law requiring active licensees to report hours provided for pro bono and reduced fee legal services annually. Through My State Bar Profile, attorneys may report this information optionally in 2025 and will be required to report this information in 2026. 

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