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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

What is the fee to apply for the PLP?

At the joint meeting on August 14, 2025, the Board of Trustees and the Committee of Bar Examiners set the new fees for the PLP. Please find them below. 

Applicant Status Application Fee 
Volunteering $0 
Employed by an IOLTA-funded organization that is paying the application fee $600
All other applicants for the PLP $1,200

The court or opposing counsel has reported or is required to notify the State Bar. Am I still required to report the event?

Yes. Even if you know that the court, opposing counsel, or some other entity has already made the report to the State Bar or is required to report to the State Bar, your obligation remains.[6]

 

Are the courses mobile-friendly? Do I need any special software to take the courses?

Yes, and all courses can be accessed on desktops, laptops, tablets, and smartphones. No special software is required. All you need is a modern web browser (Google Chrome is recommended) and a stable internet connection. 

Will I receive an invoice for my purchase?

Yes, an invoice will be emailed to you after your purchase is complete. 

For the final assessment for each course, is a passing score required in order to receive MCLE credit for the course?

No. Although there are knowledge checks and an assessment for each course, you are not required to achieve a passing score in order to receive MCLE credit. The purpose of the assessment is to provide a self-evaluation of what you have learned following the completion of this course. If you would like to improve your score, you will have the option to retake the assessment, or the course in its entirety, after completing the course.

I have completed all of the screen elements and the course remains stuck or frozen on a particular screen.

Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:

  1. Clear your browser’s memory cache/history.
  2. Try using a different Internet browser. The following are optimal:
    Windows 7/10: Google Chrome, Internet Explorer 11 or above
    iOS: Safari
  3. Try launching the course on a different device.

What is the guidance on pro bono and reduced fee hours reporting for pro bono professionals, law school professors, and attorneys employed at law schools?

Any active licensee who does not meet one of the exemptions in Business and Professions Code section 6073.2(d) is required to report the amount of pro bono service hours provided in the past year, including pro bono professionals, law school professors, and attorneys employed at law schools. Attorneys are asked to provide their best, good faith effort at reporting the amount of pro bono and/or reduced fee legal services hours provided to low-income individuals, nonprofit organizations, or public law libraries during the past year to meet the requirement of Business and Professions Code section 6073.2. Even licensees who are exempt from reporting their pro bono hours must declare their exemption status in My State Bar Profile. 

Can I remain anonymous?

Yes, to the extent consistent with the information needed to research the issue.

What statistics are available regarding the work of the Lawyer Assistance Program?

All information about program participation is reported in aggregate. To view data about the LAP, please see the annual Lawyer Assistance Program Fact Sheet.

How can people learn more?

The Working Group webpage provides membership details, guiding principles, and past agendas and materials. Interested parties can subscribe to email updates from the webpage and can watch past meeting recordings on the State Bar’s YouTube channel.

I would like to change or add another employer. What should I do?

You may change or add an employer/agency by submitting an original Certified Law Student Program Application, a Supervising Attorney Declaration form from each new supervising attorney at the new employer, and the fee set forth in the Schedule of Charges and Deadlines through the Applicant Portal, prior to the commencement of the supervision period.

I want to apply for the CLS Program, but I missed my first eligible bar examination. Can I still apply?

No. You must take your first eligible California Bar Examination as determined by the State Bar; otherwise, you are not eligible to apply to participate in the program.

What happens if I repeat a course I previously completed? Will I lose all credit for the entire study session?

You will not receive credit for hours of study devoted to repetition of studies previously completed and you will lose credit for the entire six-month study session.

How do I contact the reviewer if I have questions during the review?

You may contact the assigned State Bar accountant or CPA firm’s accountant directly via the contact information they provide when the review begins. You may also reach out to the State Bar’s CTAPP team for questions. The contact information for the State Bar team was included in the initial notice of selection for audit.

Will the CPA firm contact me directly, or will all communication go through the State Bar?

After you select a CPA firm and the State Bar has assigned the compliance review engagement to the CPA firm, you will be contacted directly by the CPA firm, who may request additional records, ask clarifying questions, and coordinate with you for the remainder of the compliance review process. The State Bar will remain available to assist if needed.

Does volunteering with an LRS oversight panel count as pro bono legal services?

Possibly. Uncompensated work with an LRS oversight panel may count toward the pro bono hours requirement if it enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes as defined under Business and Professions Code section 6073.1(c)(1)(C). Licensees should use their best judgment when determining whether the work performed, particularly non-legal tasks, enables the direct provision of legal work to the indigent or other nonprofit organizations.

I reside out of state but decided to travel to California to be fingerprinted using a California Live Scan service. However, I was sent a rejection notice regarding my Live Scan fingerprints. What should I do?

You have two options: (1) You can return to California and follow the instructions for being re-fingerprinted by a Live Scan vendor using the same OATI number; OR (2) You can order fingerprint cards and follow the instructions for out-of-state attorneys or out-of-country attorneys.

If I am unable to do pro bono work, can I make a financial contribution?

Absolutely! All attorneys are encouraged to contribute their time and/or financial support. Please consider making a contribution directly to a pro bono legal services provider, or contribute to the Greg E. Knoll Justice Gap Fund annually through the State Bar licensee fee statement or on the State Bar’s website

Can I submit all of my hours as self-study?

No. To complete the audit you need to submit proof of completion of the required number of participatory courses. At least one-half of any MCLE requirement must be completed via participatory courses.

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