No. E-learning courses can be completed on your schedule, at your own pace. Leave the course at any time and your progress will be saved until you return. Depending on the type of screen you are on when you exit, the course will resume at that point or at the beginning of the same section. Once you complete the course, you will be given access to a certificate that can be saved or printed to document course completion.
IMPORTANT: Upon returning to the course, you must answer “Yes” to the introductory question “Would you like to resume where you left off?” If you answer “No” to the introductory question, the course will be reset to the beginning and any record of your prior progress will be lost.
What reports are available for my e-learning account?
There are three types of reports:
Overall Course Credit Report
Classroom Course Usage Report
Online Course Report
What is the Overall Course Credit Report? How can I display it?
The overall course credit report is a graphical representation depicting the total number of courses completed and the associated credit hours earned. To display it, select the option Overall Course Credit Report from the Reports tab.
How do I locate my MCLE Certificate or Certificate of Completion?
Go to your Learning page, and then click on the Completed tab. Once there, click the “+” icon for the course you want the certificate for. Click on the ribbon icon to view your completion certificate. Download/save a copy of the certificate for your records. The certificate will be available for only 30 days from the date of completion.
How do I log out of the e-learning portal?
Click the ← MY STATE BAR PROFILE button at the top right of the e-learning portal to log out and return to the My State Bar Profile page.
I am trying to complete my course but can’t get the “NEXT” button to work.
Make sure that you have completed all interactive elements on the screen. The “NEXT” button will only activate once all of the screen elements have been completed. In addition, please allow the screen seek bar to progress on its own. If you manually drag it to complete the course, the “NEXT” button may not activate properly.
The course is stuck on a particular screen and won’t proceed or progress from that point.
Make sure that you have completed all interactive elements on the screen. The “NEXT” button will only activate once all of the screen elements have been completed. In addition, please allow the screen seek bar to progress on its own. If you manually drag it to complete the course, the “NEXT” button may not activate properly.
I have completed all of the screen elements and the course remains stuck or frozen on a particular screen.
Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:
Clear your browser’s memory cache/history.
Try using a different Internet browser. The following are optimal: Windows 7/10: Google Chrome, Internet Explorer 11 or above iOS: Safari
Try launching the course on a different device.
I returned to complete a course and it is not resuming where I left off.
Depending on the type of screen you are on when you exit, the course will resume at that point or at the beginning of the same section. However, if this is not the case, your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:
Clear your browser’s memory cache/history
Try using a different Internet browser. The following are optimal: Windows 7/10: Google Chrome, Internet Explorer 11 or above; iOS Safari
Try launching the course on a different device.
I completed a course but it still shows that course as “in progress” or takes me back to the beginning.
Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:
Clear your browser’s memory cache/history.
Try using a different Internet browser. The following are optimal: Windows 7/10: Google Chrome, Internet Explorer 11 or above iOS: Safari
