Click the ← MY STATE BAR PROFILE button at the top right of the e-learning portal to log out and return to the My State Bar Profile page.
I am trying to complete my course but can’t get the “NEXT” button to work.
Make sure that you have completed all interactive elements on the screen. The “NEXT” button will only activate once all of the screen elements have been completed. In addition, please allow the screen seek bar to progress on its own. If you manually drag it to complete the course, the “NEXT” button may not activate properly.
The course is stuck on a particular screen and won’t proceed or progress from that point.
Make sure that you have completed all interactive elements on the screen. The “NEXT” button will only activate once all of the screen elements have been completed. In addition, please allow the screen seek bar to progress on its own. If you manually drag it to complete the course, the “NEXT” button may not activate properly.
I have completed all of the screen elements and the course remains stuck or frozen on a particular screen.
Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:
Clear your browser’s memory cache/history.
Try using a different Internet browser. The following are optimal: Windows 7/10: Google Chrome, Internet Explorer 11 or above iOS: Safari
Try launching the course on a different device.
I returned to complete a course and it is not resuming where I left off.
Depending on the type of screen you are on when you exit, the course will resume at that point or at the beginning of the same section. However, if this is not the case, your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:
Clear your browser’s memory cache/history
Try using a different Internet browser. The following are optimal: Windows 7/10: Google Chrome, Internet Explorer 11 or above; iOS Safari
Try launching the course on a different device.
I completed a course but it still shows that course as “in progress” or takes me back to the beginning.
Your device may be referring to an earlier memory cache (version) of the course and may not be refreshing correctly. Try carrying out each of these options until you resolve the issue:
Clear your browser’s memory cache/history.
Try using a different Internet browser. The following are optimal: Windows 7/10: Google Chrome, Internet Explorer 11 or above iOS: Safari
Try launching the course on a different device.
I inadvertently answered “No” to the introductory question “Would you like to resume where you left off?” and the course began at the beginning. Is there something that can be done to restore my prior progress?
If you answer “No” to the introductory question “Would you like to resume where you left off?” the course is reset to the beginning and saves over the earlier copy saved for your e-learning account. You will need to view the course again, including all screens or modules previously completed, in order to complete the course and obtain the MCLE certificate. It is not possible to reset or restore a course to a particular location as marked in a previously saved version of the course.
I just completed a course but the course does not appear on the Completed tab in the “Overall Course Credit Report.”
Although your Dashboard and Learning page update course completion in real-time, the LMS does not update completion progress for the system reports in real-time. The update of the reports will likely appear in your account the day following completion.
I have tried the troubleshooting options provided but I’m still experiencing issues. Is there someone who can help me?
If you are still experiencing issues, send an email to elearning@calbar.ca.gov. In your email, please include the following information:
Name
Bar Number
Course you are experiencing issues with
Screen title (if applicable)
Screenshot (if applicable)
Description of the problem
When must the New Attorney Training Program courses be completed?
New attorneys must complete all nine courses of the New Attorney Training Program by the last day of the month of an attorney’s one-year anniversary as a State Bar licensee. (Rule 2.414 of Title 2, Division 6, Chapter 1 of the Rules of the State Bar.)
For example: If your admission date is 10/15/24, your completion deadline will be 10/31/25.
You can also find your completion deadline date by logging in to My State Bar Profile or in the email you received from the State Bar about this program. If you have questions regarding your compliance deadline, complete the Licensee Records and Compliance Inquiry Form.