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Common questions

How important is certification?

To operate in California, all lawyer referral services must be certified by the State Bar of California. The reason for this is to provide public protection. To qualify for certification, an LRS must meet certain standards approved by the California Supreme Court and enforced by the State Bar. If you use one of the certified services, you can be assured of the following:

All lawyers who participate in a certified LRS must carry malpractice insurance.

All certified LRSs have lawyers with experience in many legal areas such as family law, personal injury, probate and landlord-tenant law. Many LRSs have subject matter panels, on which lawyers can serve only if they have demonstrated experience in a certain legal area or meet certain other requirements.

There are consumer protections when using a certified LRS’ automated referral system. Some LRSs can assess a potential client’s needs and find a referral to a lawyer through an automated system outside of regular business hours. This may be especially helpful if you need to search for a lawyer in the evenings or on weekends. If you experience problems with the automated system or need help, you should contact the LRS by email or phone during regular business hours.

A certified LRS can give you information about other services or programs if your issue does not require lawyer assistance. Some problems may at first seem to require a lawyer’s help, but actually may not. For example, you may have a problem that can be handled by a rent control board, small claims advisor, or community mediation program. An LRS may be able to direct you to government agencies or other organizations that may be better suited to assist you.

All certified LRSs are required to offer services for people of limited means at a reduced rate. See FAQ #2 for more information.

How can I find a lawyer to represent me?

Review our tips on finding the right lawyer. Most county bar associations also offer Lawyer Referral Services. The State Bar cannot refer clients to lawyers, and we cannot offer legal advice.

Where can I find information about the State Bar's role in the selection of California judges?

The State Bar's Judicial Nominees Evaluation Commission (JNE) reviews the qualifications of judicial nominees submitted by the governor of California. Find additional information about JNE, including how to serve on the commission.

How does the State Bar handle attorney misconduct?

The Office of Chief Trial Counsel handles complaints from both clients, members of the public, and other attorneys over unethical professional conduct. Attorney misconduct complaint form available in English, Spanish, Vietnamese, Korean, Russian, and Chinese.

You may also call the State Bar’s multilingual Contact Center at 800-843-9053 (in California) or 213-765-1200 (outside California) to request the form or discuss the complaint-filing process. There is no fee for filing a complaint, and you do not have to be a U.S. citizen. Be sure to include copies of any documents that will help support your claim.

When you are done filling out the form, mail it to:

The State Bar of California, of Chief Trial Counsel, Intake Unit
845 South Figueroa Street Los Angeles, CA 90017-2515

An inquiry is opened for every written communication that involves a complaint about an attorney's conduct. After the inquiry is evaluated, the accused attorney may be diverted out of the system, or the inquiry may be closed.

If it appears, however, that the attorney may be a repeat offender or have committed a violation where there is a serious likelihood of discipline being imposed, an investigator and a Bar prosecutor from the Enforcement Unit take responsibility for the investigation.

The accused attorney is given an opportunity to respond, witnesses are contacted and documents are reviewed. At the investigation's conclusion, attorneys decide whether to:

  • Dismiss the complaint
  • Impose an informal confidential resolution, or
  • File disciplinary charges.

The Notice of Disciplinary Charges is filed in State Bar Court, where it is assigned to a hearing judge. The accused attorney then must file an answer - or risk a default judgment or involuntary enrollment as an inactive bar member.

If a settlement cannot be reached, the case goes to trial in State Bar Court. After the trial, the hearing judge issues a written decision. Either side may appeal the decision to the State Bar Court's Review Department.

The California Supreme Court is the final arbiter in attorney discipline cases.

All Public help topics

How can I file a complaint against an attorney?

You can file a complaint online.  If you prefer, you can download a complaint form, fill it out, and return it by mail. If you have questions about what information to provide on a complaint form, please call 800-843-9053.

What is the State Bar?

Founded in 1927 by the state legislature, the State Bar of California regulates the practice of law in California. Our mission is public protection. The agency is an arm of the California Supreme Court, which has the final say in attorney discipline and admissions.

How many attorneys are in California?

The State Bar of California licenses more than 250,000 attorneys. For more details, go to Bar Numbers.

After a complaint has been filed, how long does it take for disciplinary charges?

Complaints typically take up to six months, sometimes more, for an investigation to be completed. In particularly complex cases, the investigation could take as long as a year. Many complaints are diverted out of the process along the way by, for example, a referral to mandatory mediation, an agreement requiring the attorney to meet certain conditions or the attorney's participation in other programs.

What is the State Bar of California?

The State Bar of California is the regulatory arm of the California Supreme Court responsible for licensing and disciplining attorneys. Read about the State Bar's mission.

What is the mailing address of the State Bar?

The mailing address for the State Bar of California is: 180 Howard Street, San Francisco, CA 94105. See the Contact Us page for more information.

Where can I find information about studying law and taking the California Bar Exam?

Information about becoming an attorney is in the Admissions section. There you'll find additional information about getting a legal education. You can also find information about taking the California Bar Exam.

Are State Bar investigations into attorney misconduct public or confidential?

State Bar investigations and inquiries are, by statute, confidential. The complaint becomes public when disciplinary charges are filed against an attorney in State Bar Court. By law, however, any other pending investigations involving the same lawyer must remain confidential at that point. If it is determined that public protection is seriously at stake in a particular case, the Chief Trial Counsel does have the authority to publicly reveal a pending investigation.

If criminal conduct is suspected, the State Bar may also refer the matter to a law enforcement agency for investigation and potential prosecution.

How important is certification?

To operate in California, all lawyer referral services must be certified by the State Bar of California. The reason for this is to provide public protection. To qualify for certification, an LRS must meet certain standards approved by the California Supreme Court and enforced by the State Bar. If you use one of the certified services, you can be assured of the following:

All lawyers who participate in a certified LRS must carry malpractice insurance.

All certified LRSs have lawyers with experience in many legal areas such as family law, personal injury, probate and landlord-tenant law. Many LRSs have subject matter panels, on which lawyers can serve only if they have demonstrated experience in a certain legal area or meet certain other requirements.

There are consumer protections when using a certified LRS’ automated referral system. Some LRSs can assess a potential client’s needs and find a referral to a lawyer through an automated system outside of regular business hours. This may be especially helpful if you need to search for a lawyer in the evenings or on weekends. If you experience problems with the automated system or need help, you should contact the LRS by email or phone during regular business hours.

A certified LRS can give you information about other services or programs if your issue does not require lawyer assistance. Some problems may at first seem to require a lawyer’s help, but actually may not. For example, you may have a problem that can be handled by a rent control board, small claims advisor, or community mediation program. An LRS may be able to direct you to government agencies or other organizations that may be better suited to assist you.

All certified LRSs are required to offer services for people of limited means at a reduced rate. See FAQ #2 for more information.

How can I find a lawyer to represent me?

Review our tips on finding the right lawyer. Most county bar associations also offer Lawyer Referral Services. The State Bar cannot refer clients to lawyers, and we cannot offer legal advice.

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Need additional help? Visit our Contact Us page for additional resources.