I work part-time at a government agency. Do I need to report?
Yes. Business and Professions Code section 6073.2(d)(2) only applies to full-time employees or officers or elected officials of the State of California, or political subdivision thereof, or the federal government. Part-time employees are required to report either the amount of pro bono service hours provided in the past year, that they did not track their pro bono or reduced fee legal services hours, that they did not complete any pro bono or reduced fee legal services hours, or that they decline to answer.
How do I make changes to the response I submitted?
Prior to the March 30, 2026, deadline, you can make changes to your pro bono hours reporting by going to My State Bar Profile, navigating to the Summary tab (located on the top navigation bar), and selecting “Edit your Pro Bono Hours” from the Pro Bono Hours tile (located about three-quarters of the way down the page).
Does the State Bar have a program for attorneys who only want to do pro bono work?
The State Bar’s Pro Bono Practice Program (PBPP) allows attorneys who would otherwise be inactive to maintain an active license, free of fees, to exclusively provide pro bono legal services in partnership with a pro bono legal services provider. To qualify for the PBPP, an attorney must maintain an active license, submit an application annually for the program, be certified as a pro bono practice attorney, and exclusively provide pro bono legal services through an approved or qualified pro bono services provider. For more information, see the Pro Bono Practice Program webpage.
How do I track and report my pro bono or reduced fee legal services hours?
Attorneys are expected to track their own hours for the purposes of this reporting requirement. Some law firms require their attorneys to track this time already. A nonprofit with whom the attorney provides pro bono legal services may assist in tracking hours.
Attorneys are asked to report pro bono and reduced fee hours as a range (e.g., 1–5 hours, 6–10 hours, 11–19 hours, etc.). Attorneys will also be able to select 0 hours or less than 1 hour of pro bono or reduced fee legal services hours, or select the checkbox if you did not track your hours or you prefer not to answer.
Does volunteering with an LRS oversight panel count as pro bono legal services?
Possibly. Uncompensated work with an LRS oversight panel may count toward the pro bono hours requirement if it enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes as defined under Business and Professions Code section 6073.1(c)(1)(C). Licensees should use their best judgment when determining whether the work performed, particularly non-legal tasks, enables the direct provision of legal work to the indigent or other nonprofit organizations.
Does uncompensated work by volunteer attorneys at a legal aid organization or law school, or as a court mediator, count as pro bono legal services?
Yes. Uncompensated work by volunteer attorneys that enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes would qualify as bono hours as defined under Business and Professions Code section 6073.1(c)(1)(C). This includes volunteer teaching at a law school as well as volunteer mediation or arbitration services provided through a court, even when the parties are not indigent.
Does serving on the board of a local or affinity bar association count as pro bono legal services?
It depends. Service to a local or affinity bar association counts toward the pro bono hours requirement if it is legal in nature (i.e., providing legal services to the nonprofit directly pursuant to Business and Professions Code section 6073.1(c)(1)(B) or 6073.1(c)(1)(C)). General board service qualifies only to the extent that the work enables legal services to the indigent, to another “charitable, religious, civic, community, governmental, or educational organization in matters that are designed primarily to address the needs of persons of limited means,” or to another “charitable, religious, civic, community, governmental, or educational organization in matters in furtherance of its organizational purposes.” Licensees should use their best good-faith judgment in determining whether their non-legal board activities enable the direct provision of legal work to the indigent or other nonprofits.
Does serving on the board of a legal aid organization count as pro bono legal services?
For purposes of this reporting requirement, board service for a legal aid nonprofit would qualify because all board work with such an organization is enabling the delivery of legal services to the indigent (since these organizations primarily serve indigent California residents). Please note that some legal aid providers and other nonprofits for which attorneys provide pro bono legal services may also ask attorneys to report pro bono hours, but the definition for pro bono legal services may vary for their purposes. Attorneys should confirm definitions with the entity before reporting pro bono hours to the entity.
What are some examples of pro bono legal services?
Pro bono opportunities vary depending on the needs of the client community. Examples of pro bono legal services to indigent clients may include, but are not limited to:
Representation (full or limited scope)
Negotiation and settlement
Screening and intake
Brief service by phone or in person
Legal information or “Know Your Rights” workshops
Document preparation and review
Legal research and writing
Litigation support
Legislative research and legal analysis
What is the guidance on pro bono and reduced fee hours reporting for pro bono professionals, law school professors, and attorneys employed at law schools?
Any active licensee who does not meet one of the exemptions in Business and Professions Code section 6073.2(d) is required to report the amount of pro bono service hours provided in the past year, including pro bono professionals, law school professors, and attorneys employed at law schools. Attorneys are asked to provide their best, good faith effort at reporting the amount of pro bono and/or reduced fee legal services hours provided to low-income individuals, nonprofit organizations, or public law libraries during the past year to meet the requirement of Business and Professions Code section 6073.2. Even licensees who are exempt from reporting their pro bono hours must declare their exemption status in My State Bar Profile.
I had a bad experience with a Live Scan vendor. Can I report them to the State Bar?
Live Scan vendors are contracted through the DOJ and are not under the authority of the State Bar. Live Scan vendor complaints may be submitted to the State Bar, which will be sent to the DOJ. If you recently submitted your fingerprints through a DOJ-contracted Live Scan vendor and have had a negative experience, we encourage you to complete the Live Scan Vendor Complaint Form and email the completed form to the State Bar.
Will I be assessed fees from the State Bar?
Yes. The 2025 annual fees will be available to calculate and pay online through My State Bar Profile effective February 1, 2025.
What if I didn’t take enough courses during the compliance period?
Failure to complete the requirements during the compliance period will result in your having to make up the deficiency. You will have to submit all required hours to the online log and then submit the proof of compliance. You will also need to provide the audit submission cover sheet, a brief cover letter explaining why you were unable to complete the requirements during the compliance period along with the $205 deficiency fee for non-compliance by the deadline.
Do I send in the original certificates or the copies?
Photocopies are sufficient for the purposes of the audit. Hold on to your originals through the end of the year you report MCLE compliance.
2.3 Who is NOT required to complete the CTAPP reporting requirements?
The only licensees who are exempt from the annual reporting requirement are licensees who were on voluntary inactive status for the entirety of the reportable time period. All other licensees, including those who were active, suspended, or not entitled to practice law at any point in the reportable time period, are required to complete the CTAPP reporting requirements for that reportable time period.
2.11 I am a licensed attorney and also a nonlegal professional (e.g., probate trustee, investment advisor, real estate agent, business manager, etc.). Do the Rules of Professional Conduct (e.g., rule 1.15) apply, and do I need to report and register any trust account as part of CTAPP?
When a licensee performs both legal and non-legal professional services for a client, the licensee is subject to the Rules of Professional Conduct with respect to all of those services. (See Cal. State Bar Formal Opn. Nos. 1982-69, 1995-141, and 1999-154.)
Therefore, a key question is whether the licensee is performing legal services and, as a result, is subject to rule 1.15 and the other Rules of Professional Conduct. If not, and the licensee is merely a real estate broker who happens to be a lawyer, rule 1.15 may not apply. Similarly, if the licensee is a trustee but did not perform any legal services related to the creation of the trust and does not perform any legal services related to the trust, rule 1.15 may not apply. On the other hand, if the licensee is acting as both the real estate lawyer and broker, and the lawyer receives entrusted funds from, or for, the transaction, rule 1.15 would apply, and any accounts need to be reported and registered as part of the licensee’s CTAPP compliance. The same is true of lawyers providing other non-legal professional services, regardless of whether they, as a trustee, for example, report to the probate court.
If you have further questions on dual capacity, including whether you are responsible for complying with any of the requirements or prohibitions in rule 1.15, please contact the State Bar’s Ethics Hotline research service at 800-238-4427 (toll-free in California). The Ethics Hotline cannot provide legal advice, nor tell you how to comply with any of the CTAPP requirements, including whether to answer “yes” or “no” in any portion of the CTAPP reporting requirements.
3.2.3 I am a sole practitioner and have a legal entity (e.g., APC, Law Offices, etc.). For the questions in Step 1 (Annual Client Trust Account Reporting), do I answer that I will provide or update the account information via My State Bar Profile or that a firm will provide or update the account information via Agency Billing?
As a sole practitioner, you likely maintain the account yourself or have a bookkeeper maintain the account and have access to the account information (e.g., routing number, account number, balance, etc.). If so, you can provide or update the account information via My State Bar Profile.
The “firm or organization I am currently employed by or in practice with will provide or update the account information via Agency Billing” option is for lawyers who do not have access to the account information and who have a firm administrator who uses the State Bar’s Agency Billing platform, and the administrator will register the firm trust accounts on behalf of the firm lawyers. If this applies to you, you may select that answer in Step 1 and, in Step 2 (Account Registration), if the firm administrator has not already registered the account details, you will select the checkbox next to “My firm or organization administrator informed me that the IOLTA and/or Non-IOLTA account details will be reported by my firm or organization on my behalf through the State Bar's Agency Billing application. I understand that it is my responsibility to ensure that my CTAPP reporting is complete, including that my firm or organization reports any account details maintained on my behalf.” It is your responsibility to ensure that all necessary account details are registered, including the December 31 balance. You should be sure to confirm with your firm administrator that they will register the required information via the State Bar’s Agency Billing platform by the deadline.
3.4.2 The self-assessment asks about tasks that I do not personally perform (e.g., conducting a monthly reconciliation) but I believe other persons in my firm are responsible for those tasks. How do I complete those items in the self-assessment?
A subordinate lawyer may consult a supervisory lawyer to confirm that duties that are not personally performed are being properly discharged by others in the firm. For example, a subordinate lawyer may ask the attorney who manages the firm’s client trust accounts whether monthly reconciliations are performed on the client trust accounts.
Absent information to the contrary, the subordinate lawyer may reasonably rely on that guidance in completing the self-assessment.
Why am I required to report my pro bono hours to the State Bar?
The State Bar collects information on attorneys’ pro bono and reduced fee hours to better understand how these services are being provided across the profession. The data will be analyzed to identify trends, support efforts to expand access to legal services, and help address the justice gap. All reported data will be aggregated and not linked to individual attorneys.
Does the State Bar have a program for attorneys who only want to do pro bono work?
The State Bar’s Pro Bono Practice Program (PBPP) allows attorneys who would otherwise be inactive to maintain an active license, free of fees, to exclusively provide pro bono legal services in partnership with a pro bono legal services provider. To qualify for the PBPP, an attorney must maintain an active license, submit an application annually for the program, be certified as a pro bono practice attorney, and exclusively provide pro bono legal services through an approved or qualified pro bono services provider. For more information, see the Pro Bono Practice Program webpage.
The course is stuck on a particular screen and won’t proceed or progress from that point.
Make sure that you have completed all interactive elements on the screen. The “NEXT” button will only activate once all of the screen elements have been completed. In addition, please allow the screen seek bar to progress on its own. If you manually drag it to complete the course, the “NEXT” button may not activate properly.
After completing a course, will I be able to access the course, my completion certificate, and the resource materials for that course?
Yes, however, access to a course completion certificate and resource materials for a course that you have completed will be available for only 30 days from the date of completion.
What payment methods are accepted on E-Bill Express?
E-Bill Express accepts debit cards, credit cards, and ACH payments.
Is there a limit on the number of times I can appear as PHV?
Rule 9.40 of the California Rules of Court does not set a limit on the number of appearances an out-of-state attorney may make as PHV. However, the court determines if the applicant is ineligible for PHV due to multiple appearances.
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