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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

Can I remain anonymous?

Yes, to the extent consistent with the information needed to research the issue.

What statistics are available regarding the work of the Lawyer Assistance Program?

All information about program participation is reported in aggregate. To view data about the LAP, please see the annual Lawyer Assistance Program Fact Sheet.

How can people learn more?

The Working Group webpage provides membership details, guiding principles, and past agendas and materials. Interested parties can subscribe to email updates from the webpage and can watch past meeting recordings on the State Bar’s YouTube channel.

I would like to change or add another employer. What should I do?

You may change or add an employer/agency by submitting an original Certified Law Student Program Application, a Supervising Attorney Declaration form from each new supervising attorney at the new employer, and the fee set forth in the Schedule of Charges and Deadlines through the Applicant Portal, prior to the commencement of the supervision period.

I want to apply for the CLS Program, but I missed my first eligible bar examination. Can I still apply?

No. You must take your first eligible California Bar Examination as determined by the State Bar; otherwise, you are not eligible to apply to participate in the program.

What happens if I repeat a course I previously completed? Will I lose all credit for the entire study session?

You will not receive credit for hours of study devoted to repetition of studies previously completed and you will lose credit for the entire six-month study session.

How do I contact the reviewer if I have questions during the review?

You may contact the assigned State Bar accountant or CPA firm’s accountant directly via the contact information they provide when the review begins. You may also reach out to the State Bar’s CTAPP team for questions. The contact information for the State Bar team was included in the initial notice of selection for audit.

Will the CPA firm contact me directly, or will all communication go through the State Bar?

After you select a CPA firm and the State Bar has assigned the compliance review engagement to the CPA firm, you will be contacted directly by the CPA firm, who may request additional records, ask clarifying questions, and coordinate with you for the remainder of the compliance review process. The State Bar will remain available to assist if needed.

Does volunteering with an LRS oversight panel count as pro bono legal services?

Possibly. Uncompensated work with an LRS oversight panel may count toward the pro bono hours requirement if it enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes as defined under Business and Professions Code section 6073.1(c)(1)(C). Licensees should use their best judgment when determining whether the work performed, particularly non-legal tasks, enables the direct provision of legal work to the indigent or other nonprofit organizations.

Can I take similar courses from another provider?

No. Comparable courses from other providers do not satisfy the NAT requirement.

You may receive MCLE credit for qualifying NAT course hours, as applicable, but outside MCLE courses cannot be substituted for the required State Bar NAT courses. 

When is my deadline to complete NAT?

You must complete NAT by the last day of the month of your one-year anniversary as a State Bar licensee. (Rule 2.141.)

For example, if you were admitted on October 15, your deadline is October 31 of the following year. If you have a question about your deadline, complete the Licensee Records and Compliance Inquiry form.

What happens at a fee mediation?

Mediations will take place by videoconference. Usually, the parties are in separate areas to start but may be brought together later in the process. The mediator will typically meet separately with one party, and then the other, to understand their perspectives and to identify areas of potential agreement. This “shuttle diplomacy” will take place until an agreement is reached, or until it is clear to the mediator that it is not possible for the parties to reach an agreement. If an agreement is reached, it will be memorialized in a writing called a settlement agreement.

You may be represented by an attorney, but it is not required. You can arrange for an interpreter to attend the mediation with you.

The mediation is confidential. This means that nothing said in a mediation can be used as evidence in any later proceeding by any party at the mediation.

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