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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

Why do I have to fulfill MCLE requirements if I am a new member?

Every member of the bar must report continuing education credits even if he or she is new to the bar. The amount of MCLE you must complete is based on the date of your admission and begins accruing on the first day of the month in which you are sworn in as an active member of  the bar.

If you have questions about MCLE requirements, read the MCLE FAQ or contact the Member Services Center at 888-800-3400.

Will I get a confirmation or receipt from the State Bar when my application has been processed?

No, not at this time unless specifically requested. The State Bar is in the process of acknowledging receipts of OSAAC Certificates. Also keep in mind that many arbitrators and/or arbitral panels accept the listing of the State Bar's name, address, and declaration of payment on a proof of service as sufficient proof that the State Bar has been served.

Do education activities I take before I'm admitted count for MCLE credit?

You may claim credit only for education activities taken on or after the first day of the month in which you are admitted (sworn in) to The State Bar of California.

What do attorneys do as Special Masters?

A Special Master accompanies a peace officer serving a warrant. The Special Master informs the party being served of the specific items being sought and gives that person an opportunity to voluntarily provide the items requested. If the items are not voluntarily produced, the Special Master conducts a search in the areas indicated in the search warrant. All items, whether produced voluntarily or seized, are then sealed until a court hearing is held to determine if the items are privileged. Special Masters receive a handbook describing the program in greater detail.

What are the qualifications for being a Special Master?

Special Masters must be active members of the State Bar in good standing for at least five years. To avoid potential conflicts of interest, attorneys who devote a substantial amount of their practice to criminal law are not eligible to serve as Special Masters.

If the services to be provided are in fact loan modification services or other forbearance services, or are an integral part of such services, but the services are not expressly designated as “loan modification” services in the fee agreement, then does SB 94 apply?

Yes. SB 94 would apply even if the services are labeled as something other than loan modification services.

Who can answer my questions?

Questions should be directed to the administrator of the fee arbitration program you are using to arbitrate your dispute. Check the rules and/or forms given to you by the program for the administrator's address and telephone number or look under the Approved Programs. Unless the matter is urgent, the arbitrator assigned to hear your dispute should not be called.

What is the role of the arbitrator?

The arbitrator is a neutral decision maker, who considers the evidence presented by all parties and makes a decision on the lawyer's fees. The arbitrator cannot represent either the lawyer or the client in the dispute. Nor does the arbitrator typically independently investigate or gather evidence to support either side's position. The arbitrator must make the decision based on the evidence given by the parties.

What happens at the hearing?

The arbitrator has the authority to decide how the arbitration hearing should proceed. You may be asked to present your case first. You will be allowed to discuss the fee agreement and the reasons why you dispute the lawyer's fees. You may also introduce relevant documents, such as written fee agreements and copies of the lawyer's bills. Your presentation should be simple, factual, and directly related to the issue of lawyer's fees. Usually, this is also the time when you would present any witnesses to help prove your case. 

After you have fully presented your case, the lawyer will have a chance to ask you questions. 

The lawyer may also make their presentation and present any witnesses. You will have an opportunity to ask relevant questions after the lawyer has fully presented their case. To avoid interrupting the lawyer's presentation, you may want to take notes so that you can remember any points with which you disagree.

What is rule 8.3?

Rule 8.3 requires lawyers to report certain misconduct by other lawyers to the State Bar or a tribunal with jurisdiction to investigate or act upon such misconduct.

What happens if I fail to report misconduct under rule 8.3?

A lawyer who fails to report conduct as required by rule 8.3 may be subject to disciplinary action by the State Bar.

How can I see the Messages section?

All messages sent by the site administrator will appear in the Messages section. Above the calendar, click the tab labeled “Message” to view messages. Click a specific message to view the full message.

When must the New Attorney Training Program courses be completed?

New attorneys must complete all nine courses of the New Attorney Training Program by the last day of the month of an attorney’s one-year anniversary as a State Bar licensee. (Rule 2.414 of Title 2, Division 6, Chapter 1 of the Rules of the State Bar.)

For example: If your admission date is 10/15/24, your completion deadline will be 10/31/25.

You can also find your completion deadline date by logging in to My State Bar Profile or in the email you received from the State Bar about this program. If you have questions regarding your compliance deadline, complete the Licensee Records and Compliance Inquiry Form.

I work for a California company. However, I work remotely and live out of state. Can I participate in the MJP Program as Registered In-house Counsel?

No. Pursuant to rule 9.46 of the California Rules of Court and Title 3 Division 3 Chapter 1 Article 3 of the Rules of the State Bar, you must reside in California. As defined in rule 3.370(D), this means that you must live or be located in California on more than a temporary or transient basis.

I registered as an attorney applicant with the State Bar. Can I now practice under the MJP Program?

No. All applicants for the MJP program must first submit a registration application in the Applicant Portal to register as an attorney applicant. Your registration application must then be approved.

Once your registration application is approved, you must submit 1) the application for the MJP Program you wish to apply for – RIHC, RLAA, or RMSA, and 2) the Application for Determination of Moral Character. 

You may only practice under the MJP Program once your MJP application has been approved. You may practice under the MJP Program while awaiting a moral character determination. However, if you receive an adverse moral character determination, you will be terminated from the MJP Program.

What items am I allowed to bring into the exam room?

Items listed in the Admittance Ticket Bulletin are allowed without prior approval. The Admittance Ticket Bulletin can be found on the California Bar Exam webpage once logistics for the exam are confirmed. Items not listed in the bulletin will require approval through the testing accommodations process. If the bulletin is not yet available for the exam you intend to take, refer to the bulletin for the prior administration of the exam; however, please note that the bulletin is subject to change.

Am I allowed to bring a backpack or personal bag to hold items if testing in person?

You are not permitted to have any extraneous or personal items (e.g., backpacks, purses, cell phones, etc.) in the exam room. Such items will not be allowed into the testing rooms and must be left outside of the secure testing area. Ensure all audible devices left outside or in the designated courtesy area are turned off.

How do I know if I will be working for an IOLTA-funded organization?

“IOLTA” stands for Interest on Lawyers’ Trust Accounts. IOLTA is a method of raising money, primarily for providing legal services to those unable to afford them. 

The State Bar’s Legal Services Trust Fund Program collects the interest generated by IOLTA accounts and distributes the funds to more than 100 nonprofit legal aid organizations that provide civil legal aid to indigent Californians. 

You can look up the IOLTA-funded organizations, and you can learn more about IOLTA accounts on the State Bar’s website.

What are the requirements for a Supervising Lawyer?

  • To qualify to supervise a PLL, the supervisor must have practiced law for at least four years and have actively practiced law in California or taught law at a California Law School for at least two years immediately preceding the period of supervision.
  • Supervising lawyers may also be judges of a court of record in the California judicial branch.
  • Registered In-House Counsel and Registered Military Spouse Attorneys and others “specially admitted” are not California licensed attorneys and cannot act as supervisors for a PLL.
  • Supervising lawyers must be active licensees in good standing, and must not be ineligible to practice, suspended, under a stayed suspension order, or have resigned or been disbarred in any jurisdiction.
  • • Supervising lawyers must agree to assume professional responsibility for any work of the PLL and must be prepared to assume personal representation of the PLL’s clients.

Can my assistant, paralegal, or associated California attorney submit a PHV application on my behalf?

Yes. Paralegals and assistants must create their own account in the Office of Admissions' Applicant Portal using their own credentials (email address and name). Once the paralegal or assistant has access to the Applicant Portal, they may submit a PHV application with the fee on behalf of the out-of-state attorney.

A licensed California attorney may also submit a PHV application on behalf of the out-ofstate attorney. The California attorney must sign into the Applicant Portal using their credentials or contact the Office of Admissions at 800-843-9053 to reset their login information for the Applicant Portal.

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