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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

What is the Attorney Census?

The State Bar conducts an annual Attorney Census to gather demographic and employment data from the state’s licensees. The Attorney Census contains questions on demographic characteristics, including race, ethnicity, gender, sexual orientation, disability, and veteran’s status. For more information, visit the Frequently Asked Questions about the Attorney Census.

Human Resources


Supports the State Bar’s most important resource: our people. The office manages the recruitment, hiring, and onboarding of all new staff; offers online training; oversees internal diversity, equity, and inclusion (DEI) initiatives, and designs and manages programs and services to foster the continued professional development, well-being, and retention of staff. It also administers personnel policies; Equal Employment Opportunity and nondiscrimination policies; classification and compensation analysis; benefits administration; and labor relations.

When I try to take the test, I'm put in a loop that asks me to make another payment.

If you already made a payment and received a confirmation, do not click the Take MCLE Test button. Instead, go to Complete Unfinished Test, enter the Tester ID sent to your email address, and click Next. The MCLE article and 20 questions will display. 

When can I expect to receive my certificate of completion?

You will be able to download your certificate from the E-Learning Portal upon completing the course. Be sure to download it within 30 days of completion.

How often is drug testing?


Drug testing varies by need, although the general parameters are 12-36 times per year.

What is the Lawyer Assistance Program?


The Lawyer Assistance Program (LAP) is a confidential program (see below for more information about confidentiality) that provides a supportive structure for building a personal program of recovery from mental health issues and/or problematic substance use. The program also monitors a participant's progress, not only for the public safety, but also as documentation of recovery for the professional participant. Law students, State Bar applicants, and attorneys (both current and former) are eligible for the LAP.

May I ask for fee arbitration if I want a refund of fees I have already paid to an attorney?

If you are seeking a refund of attorney’s fees that you have already paid, you may request Mandatory Fee Arbitration any time as long as your request is made within the applicable time period allowed in which to bring a civil action seeking judicial resolution of a fee dispute. To preserve your right to arbitrate, you should file a request for arbitration promptly.

Does the State Bar have law practice sections for attorneys?

On January 1, 2018, the State Bar’s former sections were transferred to a new independent organization, the California Lawyers Association (CLA).

How do I obtain a bar card?

After completing payment for the annual fees, you can download and print a paper bar card or order a plastic bar card through your My State Bar Profile. Requests for plastic bar cards will be mailed to your address of record in 10 business days.  

May I provide personal or individual representation to anyone other than through my employer?

No. You must practice law exclusively on behalf of the qualifying legal services provider (with the exception that you may practice simultaneously as registered in-house counsel).

What is a qualifying legal services provider?

An entity that is either a California nonprofit corporation or a project of an accredited law school and that provides free legal services to indigent persons as its primary purpose and function. See Rule 9.45 for details.

Who qualifies as a non-litigating attorney under rule 9.48?

An attorney licensed to practice law in one or more U.S. jurisdictions other than California who is providing legal assistance or legal advice concerning a transaction or other non-litigation matter, a material aspect of which takes place in a jurisdiction in which the attorney is licensed, or on an issue of federal law or the law of a jurisdiction other than California. See General Information FAQs for additional information.

How do I register as in-house counsel?

Submit a registration application, which includes an Application for Determination of Moral Character, to the State Bar with the appropriate fees. MJP registration applications are available online. The moral character application is available, but must be submitted with the MJP application, not separately.

Can I practice law while I wait for the results of the moral character application?

Yes

Are attorneys licensed only in foreign countries eligible to practice under the MJP rules?

No. The only eligible attorneys are those who are licensed attorneys in good standing of the bar of at least one U.S. state, territory, jurisdiction, possession or dependency.

Do I already have to be retained by a client in the matter for which I am providing legal services in California?

Yes.

Do I already have to be retained by a client in the matter for which I am providing legal services in California?

Yes.

I have tried to access the State Bar Admissions website to register and fill out a moral character determination application but have been unable to do so. Why?

Starting February 14, 2019 through February 24, 2019, the State Bar’s registration and application system will be unavailable due to the implementation of the new AIMS. Starting Friday, March 1, 2019, you will be able to access the new system and register and submit applications.

Can we use our own fingerprint cards?

No. Out-of-state attorneys and out-of-country attorneys must obtain fingerprint cards through the State Bar. The cards can be requested by logging into the MSBP. If the out-of-state fingerprint vendor is unable to process the cards issued by the State Bar, the attorney must contact FingerPrinting Card Request for further assistance. Failure to follow State Bar procedures may result in non-compliance with the fingerprinting rule.

My employer provides Live Scan services. Can I use their services or do I have to use an outside vendor?

You can use any Live Scan service as long as the vendor has a contract with the California DOJ to submit your fingerprints and can provide you with an ATI number.

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