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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

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What will this information be used for?

The data is used to conduct demographic analyses of the legal profession. Demographic and employment information provided by attorneys assists the State Bar in complying with California Rule of Court rule 9.9 and California Business and Professions Code sections 6002.1 and 6009.5

Current analyses are listed here

Do I have to report my pro bono hours?

Most legal aid and pro bono organizations track the number of pro bono hours by their volunteers and law firms track the number of pro bono hours contributed by their firm members.  In September 2024, the California legislature passed a law requiring active licensees to report hours provided for pro bono and reduced fee legal services annually. Through My State Bar Profile, attorneys may report this information optionally in 2025 and will be required to report this information in 2026. 

What legal work qualifies as pro bono?

The State Bar Board of Trustees defines pro bono as providing or enabling “the direct delivery of legal services, without expectation of compensation other than reimbursement of expenses, to indigent individuals, or to not-for-profit organizations with a primary purpose of providing services to the poor or on behalf of the poor or disadvantaged, not-for-profit organizations with a purpose of improving the law and the legal system, or increasing access to justice.” See the Pro Bono Resolution on the State Bar’s website.

Legal work for clients referred from a legal aid program generally qualifies, but waiving fees for clients unable to pay does not count as pro bono if payment was initially expected. For the work perfrmed to fall within the meaning of pro bono, the lawyer providing the legal services must intend to do so for free, and the recipient must be indient. Pro bono opportunities vary depending on the needs of the client community. Examples might include:

  • Representation (full or limited scope)
  • Negotiation and settlement
  • Screening and intake
  • Brief service by phone or in person
  • Legal informationor "Know Your Rights" workshops
  • Document preparation and review
  • Mentoring and training less experienced staff and volunteer attorneys
  • Legal research and writing
  • Consumer/public education
  • Litigation support
  • Legislative research and legal analysis

I’ve lost (or never received) my MCLE Audit Notice. What do I do now?

Requests for duplicate audit notices and general questions regarding the MCLE Audit should be submitted to the State Bar’s MCLE Audit Team by completing a Licensee Records and Compliance Inquiry form online.  You may also call Attorney Regulation at 888-800-3400.

What am I not permitted to do as a Foreign Legal Consultant?

Pursuant to rule 9.44 of the California Rules of Court, you cannot:

  • appear for a person other than yourself as attorney in any court, or before any magistrate or other judicial officer, in this state or prepare pleadings or any other papers or issue subpoenas in any action or proceeding brought in any court or before any judicial officer;
  • prepare any deed, mortgage, assignment, discharge, lease or any other instrument affecting title to real estate located in the United States;
  • prepare any will or trust instrument affecting the disposition on death of any property located in the United States and owned by a resident or any instrument relating to the administration of a decedent’s estate in the United States;
  • prepare any instrument in the respect of the marital relations, rights or duties of a resident of the United States or the custody or care of the children of a resident; or
  • otherwise render professional legal advice on the law of the State of California, any other state of the United States, the District of Columbia, the United States or any country other than the country in which you are admitted to practice law, whether rendered incident to preparation of legal instruments or otherwise.

Pursuant Title 3, Division 3, Chapter 4 of the Rules of the State Bar, you cannot claim in any way to be a licensee of the State Bar of California.

What if my licensure status changes before an annual renewal application is due?

You must notify the State Bar of any changes in your status in any jurisdiction where you are admitted to practice or of discipline with respect to such admission within 30 days. Please do not wait to inform the State Bar of any changes until your annual renewal application is due.

I want to complain about content in a State Bar–approved MCLE course. How do I do that?

Pursuant to rule 3.605 of the Rules of the State Bar, the State Bar does not intervene in disputes between a provider and an attendee or potential attendee. However, complaints that the State Bar receives regarding a provider are considered in assessing the provider’s compliance with State Bar certification rules. Please email your concerns to providers@calbar.ca.gov.

How is the IOLTA grant money distributed?

The law and State Bar rules and regulations set out specific guidelines for distribution of IOLTA. First, 85 percent of funds available for distribution is allocated to counties based upon their share of the state's more than 6 million indigent persons.

Within the counties, 10 percent of the money is reserved for projects that use pro bono attorneys (attorneys who volunteer their services without pay) as their principal means of delivering legal services.

Money not distributed to pro bono projects is divided among all other "qualified legal services projects" in that county, according to a statutory formula that is tied to each program's previous year expenditures. In order to be a "qualified legal services project," an organization applying for money must be a nonprofit corporation and must, as its primary purpose, provide civil legal services without charge to persons who are indigent.

Qualified legal services projects provide legal aid in a range of substantive areas: housing, healthcare, education, public benefits, consumer law, disability rights, and more.

The remaining 15 percent of available funds (the portion that is not divided among the counties) is distributed to "qualified support centers," meaning organizations that, without charge and as their primary purpose, provide training, technical and advocacy assistance on cases and other support to attorneys and paralegals employed by qualified legal services projects, as well as private attorneys who have accepted pro bono referrals from a legal services project.

These funds are distributed equally to eligible support centers that serve programs around the state. As of 2017, 22 support centers share these funds.

Strategic Communications & Stakeholder Engagement


Works to ensure that all of the agency’s key audiences and stakeholders, including the public, attorney licensees, legal services partners, admission applicants— as well as its oversight bodies--know about the agency’s public protection role and are aware of the State Bar’s services and resources. The office supports the agency’s key strategic objectives and initiatives, provides consumer legal information, and supports all key functions of the agency through online content, social media channels, publications, and media and public outreach.

General Counsel


Provides legal advice to and representation of the State Bar Board of Trustees, committees, commissions, and staff in administrative and civil trial and appellate litigation and transactional work in substantive areas such as: State Bar discipline and admission cases, labor and employment, copyright, real estate, contracts, regulatory work, governance, general corporate matters, Bagley Keene and CPRA, and privacy. The office also reviews complaints against lawyers that have been closed by the Office of the Chief Trial Counsel without the filing of disciplinary charges and the complaining witness appeals.

How do I print a certificate of completion for MCLE credit?

Go to Certificate of Completion, enter your Tester ID, then click the Next button. The MCLE Self-Study Certificate of Completion, Test, and Answers will display. To print only your certificate of completion, please choose the "Printer friendly version - MCLE certificate only" link at the top of that webpage.

I paid $25 for the wrong test. What can I do?

If you paid $25 for a particular test, you can take only that test. If you wish to take a different test, you must pay $25 for that article and test. If you wish a refund, please contact us at feedback@calbar.ca.gov. Be sure to close and restart your web browser before trying to take a new test.

Are there other MCLE courses available through the State Bar?

Yes. The State Bar offers additional MCLE courses. For course listings, browse the E-Learning Portal catalog, where all State Bar courses are now available. If you are a California-licensed attorney or registered in the multijurisdictional practice (MJP) program, log in to My State Bar Profile to access the catalog.

How long is the Monitored LAP program?


Professional monitoring can be provided for as long as a participant wants it. If an attorney is required to successfully complete the LAP (often required by the State Bar’s discipline system), the attorney will have several goals to meet, including a minimum of three continuous years of sobriety and/or mental health stability.

What is the difference between binding and nonbinding arbitration?

Nonbinding arbitration means that after the arbitration decision is mailed, either party may file an action in court within 30 days, rejecting the award and requesting a trial in court. The party who files the action to reject the award will become the plaintiff in a lawsuit against the other party. This may entail additional costs and—for lawsuits filed in the Superior Court—the assistance of a lawyer.

Should I agree to binding arbitration?

The decision to choose nonbinding or binding arbitration is entirely up to you.

Fee arbitrations are nonbinding unless the parties agree in writing, after the dispute arises, to binding arbitration before the arbitrator takes any evidence. If only one of the parties agrees to binding arbitration, or if a party fails to respond, the matter will proceed as nonbinding arbitration.

If neither party files an action in court rejecting the award and requesting a trial within 30 days after the award is mailed, a nonbinding award will automatically become binding on the parties.

If the arbitration is binding, the award is considered to be final, and neither you nor the lawyer can request a new trial in court. A binding award can only be corrected or vacated by a court for very limited reasons.

After a complaint has been filed, how long does it take for disciplinary charges?

Complaints typically take up to six months, sometimes more, for an investigation to be completed. In particularly complex cases, the investigation could take as long as a year. Many complaints are diverted out of the process along the way by, for example, a referral to mandatory mediation, an agreement requiring the attorney to meet certain conditions or the attorney's participation in other programs.

What if my job title is not "attorney" or "administrative law judge"?

For purposes of 2.54(A)(3) and 2.54(A)(4), attorneys are exempt who are required by the State Bar of California to maintain an active license as a result of the duties they are required to perform by virtue of their employment with the State of California or the United States government.

An example of those exempt are law clerks.

How long does my registration last?

You may practice as registered in-house counsel as long as you remain eligible and your registration remains current.

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