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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

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2.5 How do I know if I have completed my CTAPP reporting?

Your reporting is complete if: 

  • You answered “no” to the CTAPP Screening Question and submitted your Final Declaration; or
  • You answered “yes” to the CTAPP Screening Question and:
    • Completed Step 1 (Annual Client Trust Account Reporting);
    • Registered your trust accounts in Step 2 (Account Registration) or confirmed your firm registered your trust accounts on your behalf through Agency Billing and you or your firm updated the year-end account balance for all registered trust accounts;
    • Completed Step 3 (Self-Assessment);
    • Completed Step 4 (Annual Certification of Compliance); and
    • Submitted your Final Declaration.

You can verify your compliance status by logging in to My State Bar Profile and reviewing your Compliance Dashboard. Each box on the dashboard displays reminders related to each of your annual requirements, including your current CTAPP status. Click the blue button on the relevant tile to complete outstanding tasks. 

If your individual reporting is complete, you can review your responses and determine if your firm has registered accounts on your behalf using the “View a Summary of your CTAPP Annual Reporting” link on the CTAPP Annual Reporting tile on the Compliance Dashboard page. You will not invalidate your declaration by reviewing this summary.

I was placed on involuntary inactive status for failure to comply with the CTAPP reporting requirements. Now what?

While a licensee is on inactive status, that licensee cannot practice law. An inactive licensee who engages in the practice of law may be guilty of a misdemeanor. (See Bus. & Prof. Code, §§ 6125–6126, 6068, subd.(a), & 6106. See also In the Matter of Burke (Review Dept. 2016) 5 Cal. State Bar Ct. Rptr. 448.) Additionally, a licensee on inactive status may have a duty to inform their client(s) or a tribunal that they are ineligible to practice law. (See Rules of Professional Conduct 1.4 and 3.3.) If you have further questions about the unauthorized practice of law, please contact the State Bar’s Ethics Hotline research service at 800-238-4427 (toll-free in California). The Ethics Hotline cannot provide legal advice, nor tell you how to comply with any of the CTAPP requirements, including whether to answer “yes” or “no” in any portion of the CTAPP reporting requirements. 

Reinstatement of your license requires payment of any applicable fees, completion of the past due CTAPP reporting requirements, and applying for reinstatement. To submit payment of applicable fees, please log in to My State Bar Profile and click the “Pay Fee” link on the CTAPP Annual Reporting tile on your Compliance Dashboard or click the blue “Make a payment” button on the Profile Summary page to go to the “Annual Fee” page. You should go to the Annual Fee page to pay outstanding fees even if you have already paid your annual licensing fee for 2026. From there, click the blue “Calculate and pay my fees” button to see a breakdown of the fees owed. Click continue and follow the steps to complete your payment.

If you were involuntarily enrolled as inactive for noncompliance in 2026, you can complete your CTAPP reporting in My State Bar Profile and then complete and submit the first page of the CTAPP Noncompliance Reinstatement Form. If you were involuntarily enrolled as inactive for CTAPP noncompliance in 2023, 2024, or 2025, you will need to complete and submit the first page of the CTAPP Noncompliance Reinstatement Form and the attached CTAPP reporting forms for all missing years.

3.3.2 The bank holding my trust account was acquired by or merged with another bank. My routing number and account number haven’t changed, but the bank name has changed. How do I report this change to my account?

The State Bar is in the process of updating all bank names according to the names listed in the official Registrar of Routing Numbers for the American Bankers Association. Therefore, if your bank name changed, but your routing number and account number stayed the same, the State Bar will update the bank name to your existing trust account record. You do not need to do anything to change the bank name. You will still need to provide the year-end balance for your existing trust account.

4.1 I am licensed in multiple jurisdictions, and I maintain an active California license; however, I do not represent any California clients, I do not have any matters pending in California, and I do not have any client funds in California or any funds from clients in California. Do I need to report my out-of-state accounts?

Unless exempt (see FAQ 2.3, above), California licensees, regardless of where they practice, must still comply with the CTAPP reporting requirements. To answer Step 1 (Annual Client Trust Account Reporting) questions, licensees must determine whether they are responsible for client funds and funds entrusted by others under the provisions of rule 1.15 of the California Rules of Professional Conduct. (See Rules Prof. Conduct, rule 8.5.) If so, because rule 1.15 of the California Rules of Professional Conduct requires attorneys who handle trust funds to hold those funds in one or more client trust accounts labeled as a “Trust Account,” or words of similar import, the licensee must answer “yes” to at least one of the CTAPP Annual Client Trust Account Reporting questions of whether they maintained any trust accounts under Business and Professions Code section 6211, subdivision (a) where the interest is paid to the State Bar, also known as an Interest on Lawyers’ Trust Account (IOLTA) or trust accounts under Business and Professions Code section 6211, subdivision (b) where the interest is payable to a client or other person, also known as non-IOLTA trust accounts, and complete the remaining CTAPP requirements.

Only if the licensee is not responsible for any client funds and funds entrusted by others under rule 1.15 of the California Rules of Professional Conduct may the licensee answer “no” to the CTAPP Annual Client Trust Account Reporting questions. 

For information on reporting an IOLTA account outside California, please refer to CTAPP FAQ 4.3, below.

Are any attorneys exempt from reporting pro bono hours?

Yes. Some categories of attorneys are exempt from reporting pro bono hours. However, even licensees who are exempt from reporting their pro bono hours must declare their exemption status in My State Bar Profile. The reporting requirement applies to active licensees, including participants in the State Bar’s Pro Bono Practice Program. The reporting requirement does not apply to:

  • Licensees employed by an organization primarily engaged in the provision of pro bono legal services, including qualified legal services projects and qualified support centers, legal aid organizations, and nonprofit public benefit corporations.
  • Full-time employees, officers, or elected officials of the State of California, political subdivisions, or the federal government. This includes city and county employees (such as public defenders), trial court attorneys employed by the judicial branch, and employees of tribal governments and the University of California. Attorneys working for state governments outside California are not included in this exemption.
  • Licensees whose current employer prohibits them from performing pro bono legal services (if declared on their My State Bar Profile by selecting the corresponding checkbox under this option).

For more information, see Business and Professions Code section 6073.2.

Do I qualify to study law through the LOS Program?

You must fulfill the pre-legal education requirements that apply to students who attend law school. This includes at least two years of college work or equivalent intellectual achievement by attaining a score of 50 or higher on specified College-Level Examination Program (CLEP) examinations, as detailed on the College Equivalency Education webpage.

Your pre-legal and any completed legal education will be evaluated upon submission of your LOS application. You must register with the Office of Admissions, and the Registration Application must be approved before you can submit an LOS application. When submitting your Application for the Law Office Study Program, you must submit your official, sealed undergraduate transcripts, CLEP scores, or a course-by-course evaluation of your foreign study from an approved credential evaluation agency if you have foreign undergraduate study. All official, sealed legal education transcripts must also be submitted before your participation in the LOS Program can be approved.

All sealed official transcripts must be mailed to the Los Angeles Office of Admissions. Electronic transcripts are not acceptable.

I am approved to study law through the LOS Program. When and how do I submit the semi-annual reports?

You must submit a semi-annual report to the State Bar within 30 days after completion of each six-month period of study through the LOS Program. A semi-annual report submitted 31–60 days after completion of the six-month study period is subject to a late fee as set forth in the Schedule of Charges and Deadlines. Semi-annual reports submitted after 60 days will not be accepted nor receive credit. 

Your participation in the LOS Program will be terminated if you fail to submit a semi-annual report within a year of your last provided semi-annual report.

You must submit your semi-annual reports through the Applicant Portal. To submit a semi-annual report (i.e., Law Office Study Session):

  • Log in to your Applicant Portal.
  • Scroll down to “My Applications.”
  • Click on the case number associated with your approved Application for the Law Office Study Program.
  • Under Law Office Study Sessions, click “New.”
  • Provide the requested information and click “Save.” A LOS Session ID will be created.
  • Click on the new LOS Session ID number. Upload a completed LOS Session Semi-Annual Report Cover Sheet; your six graded exams, each with an appended LOS Session Exam Cover Sheet under the files section; and any other supporting documentation. Ensure the LOS Session Semi-Annual Report Cover Sheet has the correct dates and the total hours studied for the period.
  • Click “Pay Now” and follow the steps to submit the study session.

What is an e-learning portal?

An e-learning portal is a personalized website for accessing e-learning courses and other educational content.

I have tried the troubleshooting options provided but I’m still experiencing issues. Is there someone who can help me?

If you are still experiencing issues, send an email to elearning@calbar.ca.gov. In your email, please include the following information:

  • Name
  • Bar Number
  • Course you are experiencing issues with
  • Screen title (if applicable)
  • Screenshot (if applicable)
  • Description of the problem

Is there a service fee for the installment plan?

Yes, each installment payment is subject to a 2.5% service fee. However, no additional interest will be charged.

Can I print a receipt after paying the State Bar's processing fee?

You will automatically receive a receipt via email after you remit payment. Please ensure that you complete the final step and submit the application.  Please do not click "Print Receipt" since it will eject you from the application and prevent you from submitting it. If you accidentally click the link before submitting your application, please contact the Office of Admissions at prohac@calbar.ca.gov or 800-843-9053. 

Can my assistant, paralegal, or associated California attorney submit a PHV application on my behalf?

Yes. Paralegals and assistants must create their own account in the Office of Admissions' Applicant Portal using their own credentials (email address and name). Once the paralegal or assistant has access to the Applicant Portal, they may submit a PHV application with the fee on behalf of the out-of-state attorney.

A licensed California attorney may also submit a PHV application on behalf of the out-ofstate attorney. The California attorney must sign into the Applicant Portal using their credentials or contact the Office of Admissions at 800-843-9053 to reset their login information for the Applicant Portal.  

What are the requirements for a Supervising Lawyer?

  • To qualify to supervise a PLL, the supervisor must have practiced law for at least four years and have actively practiced law in California or taught law at a California Law School for at least two years immediately preceding the period of supervision.
  • Supervising lawyers may also be judges of a court of record in the California judicial branch.
  • Registered In-House Counsel and Registered Military Spouse Attorneys and others “specially admitted” are not California licensed attorneys and cannot act as supervisors for a PLL.
  • Supervising lawyers must be active licensees in good standing, and must not be ineligible to practice, suspended, under a stayed suspension order, or have resigned or been disbarred in any jurisdiction.
  • Supervising lawyers must agree to assume professional responsibility for any work of the PLL and must be prepared to assume personal representation of the PLL’s clients. 

What is meant by effective date of applicant's employment on the Supervising Lawyer Declaration and PLP application?

This is the date you expect to begin employment as a Provisionally Licensed Lawyer (PLL), if your application is approved. A start date on or prior to the date you submit your PLP application will not be accepted. Please ensure the effective date on the Supervising Lawyer Declaration matches the date provided on your PLP application submitted through your Applicant Portal. Note: You are not authorized to work as a PLL until your PLP application is approved. 

Do I need to report arrests?

No. Arrests are not reportable actions under current law, and the fact that an attorney has been arrested is not an independent basis for disbarment or suspension.

 

If I reported an incident of sexual assault or sexual harassment to an educational institution (undergraduate, graduate, or law school), do I have to disclose the matter on my moral character application as a civil action or administrative proceeding to which I was a party?

No. An applicant who reported an incident of sexual assault or sexual harassment to an educational institution is not required to disclose the incident on the moral character application as a civil action or administrative proceeding to which the applicant was a party. 

However, if a complaint was filed against you and you were formally or informally dropped, suspended, warned, placed on disciplinary probation, expelled, or requested to resign or allowed to resign in lieu of discipline from the educational institution, you must disclose this information on the moral character application in response to the question about scholastic discipline. 

What payment methods are accepted?

We accept credit/debit cards. 

Does the New Attorney Training Program apply to attorneys licensed in other jurisdictions who have been newly admitted to the State Bar of California?

Yes. All persons newly admitted to the State Bar of California are required to complete the New Attorney Training Program.

I am trying to complete my course but can’t get the “NEXT” button to work.

Make sure that you have completed all interactive elements on the screen. The “NEXT” button will only activate once all of the screen elements have been completed. In addition, please allow the screen seek bar to progress on its own. If you manually drag it to complete the course, the “NEXT” button may not activate properly.

How does the State Bar handle attorney misconduct?

The Office of Chief Trial Counsel handles complaints from both clients, members of the public, and other attorneys over unethical professional conduct. Attorney misconduct complaint form available in English, Spanish, Vietnamese, Korean, Russian, and Chinese.

You may also call the State Bar’s multilingual Contact Center at 800-843-9053 (in California) or 213-765-1200 (outside California) to request the form or discuss the complaint-filing process. There is no fee for filing a complaint, and you do not have to be a U.S. citizen. Be sure to include copies of any documents that will help support your claim.

When you are done filling out the form, mail it to:

The State Bar of California, of Chief Trial Counsel, Intake Unit
845 South Figueroa Street Los Angeles, CA 90017-2515

An inquiry is opened for every written communication that involves a complaint about an attorney's conduct. After the inquiry is evaluated, the accused attorney may be diverted out of the system, or the inquiry may be closed.

If it appears, however, that the attorney may be a repeat offender or have committed a violation where there is a serious likelihood of discipline being imposed, an investigator and a Bar prosecutor from the Enforcement Unit take responsibility for the investigation.

The accused attorney is given an opportunity to respond, witnesses are contacted and documents are reviewed. At the investigation's conclusion, attorneys decide whether to:

  • Dismiss the complaint
  • Impose an informal confidential resolution, or
  • File disciplinary charges.

The Notice of Disciplinary Charges is filed in State Bar Court, where it is assigned to a hearing judge. The accused attorney then must file an answer - or risk a default judgment or involuntary enrollment as an inactive bar member.

If a settlement cannot be reached, the case goes to trial in State Bar Court. After the trial, the hearing judge issues a written decision. Either side may appeal the decision to the State Bar Court's Review Department.

The California Supreme Court is the final arbiter in attorney discipline cases.

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