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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

What happens if I miss a response deadline, provide poor records, delay providing documents, or do not cooperate?

Poor recordkeeping, delayed responses, or lack of cooperation may prolong the compliance review and may be considered noncompliance with CTAPP requirements. Consequences can include: 

  • Additional time and cost, as the CPA may need to spend more hours completing the review due to incomplete or unclear documentation 
  • Serious or unresolved findings that may result in escalation to an investigative audit by the State Bar or possible referral to the Office of Chief Trial Counsel for potential disciplinary action 

Timely communication and good faith cooperation are essential. If you anticipate any delays, you are encouraged to notify the CPA or the State Bar as early as possible. Reasonable extensions may be granted when appropriate.

What records am I required to maintain for my trust account?

The standards of rule 1.15 of the California Rules of Professional Conduct require attorneys to maintain the following trust account records for each client matter:

  • Account journal for each trust account, organized in chronological order with the daily running balance for the overall trust account
  • Client ledgers showing all receipts and disbursements for individual clients, organized in chronological order with the daily running balance
  • Bank statements with copies of checks
  • Monthly three-way reconciliations balancing the account journal, client ledgers, and bank statements, including support documentation required to complete monthly reconciliations, such as monthly client ledger summaries, lists of outstanding deposits, and lists of outstanding disbursements

In addition, records supporting Rules of Professional Conduct, rule 1.15, and other related statutes governing trust account recordkeeping practices include:

  • Records of notices to clients or other persons of the receipt of funds within 14 days
  • Records supporting all deposits and disbursements to establish compliance
  • Engagement letters, fee agreements, settlement agreements, invoices or billings, and client communications regarding fees, accounting, and disputes

We recommend completing the Firm Self-Assessment with Practice Aid for a complete list of records and recordkeeping practices to evaluate compliance with the Rules of Professional Conduct and applicable law regarding the safekeeping of funds entrusted by clients or others and any related obligations.

Does uncompensated work by volunteer attorneys at a legal aid organization or law school, or as a court mediator, count as pro bono legal services?

Yes. Uncompensated work by volunteer attorneys that enables the delivery of legal services at a charitable, religious, civic, community, governmental, or education organization in matters in furtherance of its organizational purposes would qualify as bono hours as defined under Business and Professions Code section 6073.1(c)(1)(C). This includes volunteer teaching at a law school as well as volunteer mediation or arbitration services provided through a court, even when the parties are not indigent.

How can I find a certified legal specialist?

To search for certified specialists, please visit the Attorney Search webpage, select the Certified Specialists link, and use the drop down to search by certified legal specialty.  You can further refine the results by adding geographic limitations (e.g., city or county). 

What pro bono work can a transactional lawyer do?

A number of legal services providers have projects specifically designed to use your skills as a transactional lawyer. In addition, there are many types of pro bono litigation matters, including some that may be of interest to you. Providers generally offer training and mentoring so you are well-supported throughout the pro bono engagement.

How do I transfer to inactive status?

Submit the Application for Transfer to Inactive Status. To be eligible for the inactive fee the following year, you must submit the Transfer to Inactive Status form by December 1 and the effective date of the transfer must be on or before December 31. A Transfer to Inactive Status form submitted after December 1 or with an effective date after December 31 will not reduce the active fees owed. View detailed instructions and access the required form.

How long does it take to process the application?


Each file is handled individually. Processing time depends on whether we receive complete information. A Foreign Legal Consultant application cannot be approved until you have received a positive moral character determination. Generally, the moral character review process can take a minimum of six months to complete.

What are the requirements to register as a Foreign Legal Consultant?

An applicant must:

  • have been admitted to practice law and have been in good standing as an attorney, counselor at law, or equivalent in a foreign country for at least four of the six years immediately preceding the application, and have actually practiced the law of that country;
  • possess good moral character (an Application for Determination of Moral Character is required and will be processed by the Office of Admissions in the same manner as for California bar applicants); and
  • provide the Office of Admissions with a written statement agreeing to maintain required security for claims for errors, omissions, and dishonest conduct.

Licensee Regulation & Compliance

 

Maintains, on behalf of the California Supreme Court, the official roll of attorneys—the records of all attorneys licensed to practice in California. The office helps licensees comply with their administrative requirements, including the Client Trust Account Protection Program and continuing legal education. The office also manages the registration of law corporations and limited law partnerships.

 

What do lawyers need to do to participate in IOLTA?

By law, all lawyers who handle small amounts of money for their clients, or money that is held for a short period of time, must participate in the program.

They must open interest- or dividend-bearing trust accounts at Eligible Financial Institutions and deposit all small and short-term sums into these accounts. They also must report annually to the State Bar whether or not they held a client trust account (including IOLTA) at any time during the prior year.

Once the account is designated an IOLTA account, lawyers are not responsible for ensuring that the interest is accumulated and forwarded to the State Bar.

The financial institutions with which the funds are deposited are responsible for complying with the law, and the IOLTA Program is responsible for monitoring compliance.

I paid $25, but I can't take the test.

 

Go to Complete Unfinished Test and enter the Tester ID you received for the test. Then click Next. You will be taken to the MCLE article and 20 questions. 

Are Special Masters needed in my county?

Special Masters are needed in all counties in California. The State Bar attempts to maintain a large list of qualified Special Masters to avoid overburdening individual Special Masters.

How do I register for a class?

You may access the course by logging in to My State Bar Profile and entering the E-learning Portal. In the “What do you want to learn?” search box, type “Ethics School” or “CTA School.” Click “Add to Cart” and complete the checkout process. The course is self-paced and available on demand 24/7. You may save your progress and return to the course at any time, prior to the expiration date. The course must be completed within 90 days of purchase.

How are LAP group meetings different from self-help group meetings like The Other Bar, and why do I need to participate in both?

Participation in self-help recovery groups is an essential element of recovery for many people. LAP groups are an important adjunct to the recovery process, rather than a substitute for participation in self-help programs.

LAP groups are supportive process groups that are facilitated by licensed mental health professionals. LAP groups differ from self-help groups by providing an individualized focus to the recovery process and more personalized support from the group, under the guidance of the group facilitator. Only law students, State Bar applicants, and attorneys are in the LAP groups. It is not open to the general public.

When do I receive the arbitration decision?

Unless the parties have reached a settlement agreement, a decision will not be made at the hearing. After the hearing, you will receive by mail the arbitrator’s “Findings and Award,” as well as a written “Notice of Your Rights After Arbitration,” which explains your options after the award. The findings may provide you a refund of fees or costs, an amount of outstanding fees you owe, or a determination that no money is owed to either party. The arbitrator may also allocate the program filing fee, regardless of which party initially paid it.

What is the mailing address of the State Bar?

The mailing address for the State Bar of California is: 180 Howard Street, San Francisco, CA 94105. Additional information is available on the Contact Us webpage.

Can I provide feedback on the survey design or survey questions?

The State Bar welcomes any feedback you have on the survey design or survey questions. Please note that the State Bar will review your feedback, but cannot guarantee that the changes will be incorporated into future surveys. Please email your feedback and comments to surveydata@calbar.ca.gov.

I don’t feel that I am an expert. Should I take on a client?

There is only a tiny fraction of legal aid attorneys in California out of all active attorneys to address the legal problems of millions of needy clients. As an attorney, you have legal training and a license to practice law. You can make a real difference in people’s lives. Studies have repeatedly shown that attorneys get better results than clients who are forced to represent themselves.

Am I eligible if I am a California resident?

No. (Rule 9.47 & 9.48)

If I practiced as in-house counsel in California before the effective date of November 15, 2004, will my application for registration be denied?

No, that fact alone is not a ground for denial.

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