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Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

If I earn more than 25 hours, can I carry the excess hours forward?

If an attorney earns more than 25 hours during a compliance period, he/she cannot carry the excess hours forward to the next compliance period. [Rule 2.72(D)]

Does SB 94 apply to an attorney who has been employed to enforce an existing loan modification agreement?

No. SB 94 applies only to employment contracts which are entered into for the purpose of obtaining a loan modification or forbearance for a borrower.

Does SB 94 apply to contracts or fee agreements entered into prior to October 11, 2009?

No. The law is not retroactive. Advanced fees paid to an attorney prior to October 11, 2009 are not affected by SB 94.

What if a written fee agreement was required but there isn't one?

If the lawyer did not use a written fee agreement, but was required to by law, the arbitrator will consider the terms of any oral agreement and whether they were reasonable. For example, if you orally agreed to pay the lawyer $300 per hour, but the arbitrator believes that $300 is not reasonable, the arbitrator may assess a reduced hourly fee. Or, if you orally agreed to a minimum fee per telephone call, even if the actual time spent on the call was less, and the arbitrator believes this is a reasonable practice, those charges will be enforced.

How do I organize my presentation?

You should think carefully about why you believe the lawyer's fees are too high and focus your presentation on specific reasons for this belief. For example, if you think the lawyer charged more for telephone calls than the fee agreement allowed, you should be prepared to refer to the clause in the agreement that was violated. If you believe the lawyer did not effectively provide services, you should refer to specific examples that show how the lawyer failed to do what was promised. You may want to put your arguments and reasons in writing to refer to at the hearing to be sure that you do not leave out any important points.

What can I do after I receive the award?

When you receive the arbitration award, you will also receive information about your options after arbitration. This is called the Notice of Your Rights After Arbitration. The Notice should answer most questions you have regarding your rights. Pay close attention to the deadlines in the notice.

Where do I report?

A report to the State Bar can be made using this online complaint form. When completing the form, you should indicate that you are a lawyer, and you are submitting under rule 8.3. In some instances, a lawyer can report another lawyer to a tribunal, as defined in rule 1.0.1(m), but only if the tribunal has jurisdiction to investigate or act upon such misconduct. A lawyer who intends to report to a tribunal should review rule 8.3 Comment [6].

What is an e-learning portal?

An e-learning portal is a personalized website for accessing e-learning courses and other educational content.

What is the Overall Course Credit Report? How can I display it?

The overall course credit report is a graphical representation depicting the total number of courses completed and the associated credit hours earned. To display it, select the option Overall Course Credit Report from the Reports tab.

Do I need to report my compliance to the State Bar once I have completed all courses of the New Attorney Training Program?

No. Your completion status will be captured and reported to the State Bar automatically and displayed on your online My State Bar Profile. However, if you are audited for compliance, you will need to provide copies of your MCLE certificates of completion as verification.

My request for testing accommodations was denied or only partially approved. What are my options?

If a testing accommodations application is denied in whole or in part, applicants may request review of the decision by the Committee of Bar Examiners once for each exam cycle. However, if you submit your initial application less than 60 days before the filing deadline, there may not be enough time after receiving a decision to appeal for the upcoming administration of the exam. Requests for review must be submitted through the Applicant Portal no later than the first business day of the month in which that exam is scheduled to be administered. Launch a case via the Applicant Portal by clicking the Request for Review link on the right side of the page, under the column labeled Application Action Link. You must complete the required questions, including a statement of the reason you do not agree with the initial determination, and upload any documentation you wish for the committee to consider.

Which testing accommodations test site was I reassigned to?

You can view your testing location by accessing the corresponding examination case in your Applicant Portal. Your exam location will be listed in the Details tab, underneath the Examination Event Information. Once your Admittance Ticket is available, you can view your assigned testing accommodations site on the ticket. The ticket will list the general location of the exam. Upon arrival at the test site, you may need to check in at the staff table to receive your room assignment.

How do I know if I am eligible for the PLP as a first-time taker of the February 2025 California Bar Exam (CBX)?

Applicants who are eligible for the PLP as first-time takers were notified by the Office of Admissions in June 2025 via email. 

You may also verify your eligibility via the status screen in the Applicant Portal. There are multiple PLP programs listed in your applicant portal. Make sure you are checking your eligibility for the PLP for first-time takers of the February bar exam, and not the expansion program also listed on the portal.

If I participate in the PLP as a first-time taker of the February 2025 CBX, do I have to pass the CBX to be admitted to practice law?

Yes. Applicants who are eligible for the PLP as first-time takers, similar to the PLLs who qualified to participate as 2020 graduates, must pass the bar exam and meet all other requirements for admission to practice law. Participation in the PLP for these cohorts is not a pathway to licensure; however, it does provide valuable real-world experience practicing law under the supervision of an experienced California attorney. In response to a prior survey, the vast majority (89%) of the PLLs agreed or strongly agreed that the program was valuable in preparing them for the practice of law.

 

Does provisional licensure automatically terminate upon issuance of an adverse moral character determination?

No. The license is suspended to give the PLL the opportunity to contest the determination. If no request for review or appeal is timely filed, the provisional license is terminated. If a request for review or appeal is timely filed, the provisional license will remain suspended until the final outcome, unless the provisional license is terminated as a result of other factors (such as failing to timely meet other program requirements).

Is there a limit on the number of times I can appear as PHV?

Rule 9.40 of the California Rules of Court does not set a limit on the number of appearances an out-of-state attorney may make as PHV. However, the court determines if the applicant is ineligible for PHV due to multiple appearances.

I didn’t apply before because I could not find a supervisor. Can I apply for the Original PLP now?

Unfortunately, you cannot. The most recent amendments to rule 9.49 provide that the recently granted program extension applies to those 2020 law graduates who were admitted to the Original PLP prior to December 31, 2022.

Do applicants for the Pathway PLP have to live in California?

No. An applicant does not need to live in California so long as they are employed by or volunteering with—or have a conditional offer of employment or to volunteer with a legal employer, as defined—with an office in California and are supervised by an eligible California lawyer.

Can a PLL’s supervised hours include unpaid work?

While the PLP recognizes that some PLLs may engage in unpaid volunteer work, nothing in the program purports to exempt employers from any applicable employment and wage and hour laws. Employers interested in supervising a PLL in unpaid volunteer work should determine whether such an arrangement is legally permissible given the specific factual circumstances and should follow all applicable laws as required. Also, refer to the California Lawyers Association’s webpage about employing and paying a PLL.

Does provisional licensure automatically terminate upon issuance of an adverse moral character determination?

No. The license is suspended to give the PLL the opportunity to contest the determination. If no request for review or appeal is timely filed, the PLL is terminated. If a request for review or appeal is timely filed, the PLL will remain suspended until the final outcome, unless the PLL is terminated as a result of other factors (such as failing to timely meet other program requirements).

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