Popular pages

Common questions

How do I file a complaint against my lawyer or a lawyer referral service?

If you believe your lawyer has done something wrong, you can file a complaint with the State Bar. Complaints may be submitted online or by mail. If you have questions or need assistance in completing the form, call the State Bar’s Attorney Complaint Hotline at 800-843-9053. For more information on reporting a lawyer to the State Bar and handling other problems, read the legal guide If You Have a Problem with an Attorney.

If you have a complaint about a certified or uncertified LRS, you can file a complaint against the service with the State Bar. In order to promote public protection, the State Bar will review your complaint to determine if the LRS has violated Business and Professions Code Section 6155 and State Bar Rules.

For more information on certified lawyer referral services, contact LRS@calbar.ca.gov.

When are the annual fees due?


The due date is by March 30, or the next business day if that date falls on a weekend or holiday, each year during the annual license renewal process. The 2025 annual deadline is April 1, 2025. If you miss the deadline, you will be charged a penalty ($103 for active attorneys, $31 for inactive attorneys).

What activities qualify for general MCLE credit?

Activities that qualify for general MCLE credit must: (1) relate to legal subjects that are directly relevant to California attorneys, and (2) offer current, significant educational, professional, or practical content with the specific objective of increasing each participant’s professional competency as an attorney. Programs created primarily for nonattorney audiences (for example, general public, clients, or business staff) do not qualify and will not be approved for general MCLE credit. More on Standards for MCLE activity Approval.

What is IOLTA?

IOLTA stands for Interest on Lawyers’ Trust Accounts. Attorneys deposit client funds that they plan to hold briefly, or that are too small to earn interest for the client, into larger shared accounts. Over 73,000 attorneys make deposits in approximately 49,000 IOLTA accounts in California. As of September 2019, IOLTA accounts hold nearly $5 billion. Any interest earned on these accounts is paid by financial institutions to the State Bar, which in turn distributes those funds as grants to qualified nonprofit civil legal organizations throughout the state.

Refer to the State Bar’s IOLTA FAQ page for more information.

All Help Topics

How long do I have access to the course after purchase? Do courses have an expiration date?

You’ll have access to the course for 90 days from the date of purchase. Please check the course details for specific expiration information.

Please note: Course completion or MCLE certificates are only available for 30 days after you complete the course. 

Does the New Attorney Training Program courses qualify for participatory or self-study credit?

All New Attorney Training Program courses qualify for participatory credit.

What does the State Bar do when a California attorney is convicted of a crime?

The convicted attorney, the district attorney and the court are each required, by law, to notify the State Bar any time that an attorney is arrested and charged with a crime or criminally convicted. These overlapping requirements help assure that the State Bar will be notified. When the State Bar receives such a report, the information is forwarded to the State Bar Court. Then it is handled in several different ways, depending upon the nature of the conviction.

If the attorney is convicted of a felony, they are placed on interim suspension pending a disciplinary hearing on the merits in State Bar Court. Attorneys convicted of a misdemeanor also are put on interim suspension if the crime involved "moral turpitude" by its very nature. Some crimes, such as theft, are designated by law as crimes involving moral turpitude.

But if the attorney's misdemeanor conviction does not by its very nature involve moral turpitude, they face a hearing in State Bar Court to determine the discipline, if any, to be imposed in the case.

I changed jobs this year. For the first part of the year, I was at a government agency and exempt from reporting. I’m now working at a law firm. Do I need to report?

Yes. An active licensee who met one of the exemptions in Business and Professions Code section 6073.2(d) for part of the year, but at any point in the year does not meet that exemption, is still required to report the amount of pro bono service hours provided in the past year. Even licensees who are exempt from reporting their pro bono hours must declare their exemption status in My State Bar Profile.

What will certification cost?

Fees have not been set. By law, the program must be self-funded through certification fees. Attorney license fees may not be used to support the program.

How is the State Bar developing the program?

State Bar staff is drafting recommendations for the Board of Trustees with guidance from an ADR Working Group of experts. The Working Group, its subgroups, and staff develop and review proposals, refine them, and will prepare a tentative proposal for preliminary public comment. The Working Group and staff will consider revising the proposal in light of the comments and will then submit their recommendations to the Board, which will then issue the proposal for another public comment period before deciding on adoption.

How do I change or add a Supervising Attorney?

You may request to add or change a Supervising Attorney at the same employer/agency by submitting a “Certified Law Students Extension – Supervising Attorney Change” application, a Supervising Attorney Declaration form from each new supervising attorney, including the fee set forth in the Schedule of Charges and Deadlines through the Applicant Portal, prior to the commencement of the supervision period.

I am a U.S. attorney. Can I apply for the CLS Program?

No. You are ineligible to participate in the program if you are licensed to practice law in any U.S. jurisdiction.

How does my supervisor complete the supervision attestation?

On the end date of your study session, the State Bar will send your supervisor an email asking about your progress over the last six-month study period. Your supervisor is required to attest whether you have demonstrated sufficient academic progress to continue to the next study session for each six-month period. If your supervisor does not provide a positive attestation or fails to provide one, your participation in the program will be terminated, unless the requirements of State Bar rule 4.29(N)(1)–(2) are met.

How much time will I have to respond to the State Bar/CPA reviewer’s questions or requests for documents?

You will be given a due date by which you must respond to each request from the State Bar/CPA reviewer. It is important to communicate proactively if you need more time, as deadlines are designed to keep the review on track.

If I’m denied the exemption to hiring a CPA firm, can I appeal or request reconsideration?

To qualify for an exemption, supporting documentation must show gross revenue (gross receipts) before expenses are deducted of $150,000 or less. The supporting documentation is generally Schedule C of the attorney’s tax return. There is no appeal process because the criteria is objective.

How do I make changes to the response I submitted?

Prior to the March 30, 2026, deadline, you can make changes to your pro bono hours reporting by going to My State Bar Profile, navigating to the Summary tab (located on the top navigation bar), and selecting “Edit your Pro Bono Hours” from the Pro Bono Hours tile (located about three-quarters of the way down the page).

I had a bad experience with a Live Scan vendor. Can I report them to the State Bar?

Live Scan vendors are contracted through the DOJ and are not under the authority of the State Bar. Live Scan vendor complaints may be submitted to the State Bar, which will be sent to the DOJ. If you recently submitted your fingerprints through a DOJ-contracted Live Scan vendor and have had a negative experience, we encourage you to complete the Live Scan Vendor Complaint Form and email the completed form to the State Bar.

What happens if I just ignore the MCLE audit?

Failure to comply with the audit by the deadline will result in the assessment of a $103 late penalty and the issuance of a 60-day notice. Failure to pay the penalty and comply with the audit by the deadline on the notice will result in your placement on Administrative Inactive Status or Not Eligible to Practice status until you submit the required proof of compliance, pay the $103 penalty and an additional $205 reinstatement fee. You will not be eligible for reinstatement until you comply with the audit.  You may also be referred to the State Bar discipline system for filing a false declaration of compliance.

Does the letter from my supervisor have to be on company letterhead or will you accept an email?

Please only submit letters printed on official letterhead. They may be scanned and sent as an attachment to the Licensee Records and Compliance Inquiry form.

How will my information be kept confidential and secure?

The State Bar's Office of Information Technology is responsible for ensuring all data obtained and stored is kept secure and confidential. The data collection and storage process meets industry standards for retaining information in a secure and confidential manner. Survey data is stored on a secure server behind a firewall in a location accessible only by State Bar staff.  All State Bar surveys are subject to the following confidentiality statement: 

  • Use of survey results: If published, survey results will be presented by the State Bar in an anonymous and aggregate summary format only.  

  • Confidentiality: The State Bar takes reasonable measures to maintain the confidentiality of individual responses and will not disclose those responses to third parties unless we are legally required to do so.  

  • Data handling: All participant information will be stored securely and will only be accessed by authorized State Bar personnel. We adhere to applicable laws and regulations regarding the collection, use, and protection of personal information. 

  • Informed consent: By participating in this survey, you acknowledge that you have read and understood this notice. You agree to the handling of your information as described above. Your participation in this survey is completely voluntary, and you may choose not to answer any specific question or withdraw from the survey at any time. 

Why do I need to be re-fingerprinted?

California Rule of Court Rule 9.9.5, requires all active attorneys to be re-fingerprinted. This is done to ensure that the State Bar is in compliance with Business and Professions Code Section 6054, which requires the State Bar to receive notifications of attorney arrests and convictions from the California Department of Justice (DOJ).

For the past 30 years the State Bar has been statutorily required to receive notification of subsequent arrests and convictions from the DOJ. Until 2018, the State Bar was out of compliance with this statutory mandate.

The only way for the State Bar to come fully into compliance is to re-fingerprint licensed attorneys. Although attorneys were fingerprinted at the time of admission to the State Bar, unfortunately neither the State Bar nor the DOJ retained those fingerprints for future notification services.

We apologize for our previous failure to comply with a statutory mandate, and for any inconvenience that may result from the re-fingerprinting attorneys will need to undergo. However this is a new State Bar focused on regulation and public protection. This Rule of Court enables statutory compliance and reflects the State Bar’s commitment to protecting the public.

How do I know if a legal services provider is "qualified"?

Attorneys in the Pro Bono Practice Program may volunteer with a qualified legal services provider, a certified lawyer referral service, a court-based self-help center, or a nonprofit that provides free legal services to or on behalf of indigent Californians and has been approved by the State Bar as a pro bono legal services provide from the purposes of the Pro Bono Practice Program. See more information here.

A “qualified legal services provider” is one that receives funding from the State Bar’s Legal Services Trust Fund (IOLTA) Program. For a current list of grantees see theLegal Services Trust Fund Recipientson the State Bar’s website.

Access & Inclusion

The State Bar's statutory mission includes support of efforts for greater access to, and inclusion in, the legal system. This office takes the lead on many of the agency's access to justice and diversity, equity, and inclusion (DEI) initiatives. The State Bar is California's largest legal aid funder, and this office distributes over $100 million annually in grants to more than 100 legal aid organizations statewide. The office also leads development of policy initiatives and collaborates with other organizations working to expand legal services access for all Californians. These efforts include encouraging pro bono participation; supporting a statewide Disaster Legal Services Response network; studying law school attrition data and working with law schools to develop improved approaches to student retention. The office also oversees the State Bar's DEI Leadership Seal program, which recognizes California legal employers that commit to implementing or are already implementing actions that further DEI in the workplace. 

Contact us

Need additional help? Visit our Contact Us page for additional resources.